Office & Admin Coordinator - Ops, Accounts & Service

Beacon Roofing Supply, Inc; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Care Benefits

Paid Time Off

Job summary

QXO, North America’s leading insulation distributor and installer, is seeking an Office Administrator to support branch operations in a fast-paced environment. You will assist leadership, handle records, coordinate mail, and manage office communications to ensure an efficient workplace.

The role emphasizes organization, attention to detail, and a strong service mindset. Proficiency in MS Office, basic accounting tasks, and ability to work with confidential data are essential.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent attention to detail and commitment to accuracy.
• Strong written and verbal communication skills.
• Ability to manage confidential information with discretion and professionalism.
• Strong time-management and follow-through skills.
• Customer-service mindset and collaborative approach.
• Experience in administrative support, office management, accounting support, payroll support, or HR administration.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
• Experience working with accounting, payroll, ERP, or HRIS systems.
• Experience in construction, distribution, manufacturing, retail, or branch operations environments preferred.
• Primarily office-based work environment.
• Frequent use of computers, office equipment, and business software systems.
• Ability to sit, stand, and move throughout the office as needed.
• Regular interaction with employees, customers, vendors, and management.
• May require occasional extended hours based on business needs and payroll deadlines.

Responsibilities

• Support daily office operations and provide administrative assistance to branch leadership and team members.
• Maintain organized records, files, and documentation systems.
• Order office supplies and support office resource management.
• Answer and direct incoming phone calls, respond to emails, and greet visitors professionally.
• Handle incoming and outgoing mail and package distribution.
• Maintain office calendars and phone lists.
• Maintain electronic and paper filing systems.
• Assist with office inventory and coordinate basic facility and office maintenance needs.
• Support accounts receivable activities, including maintaining customer account records and documentation.
• Assist with invoice processing and accounts payable documentation.
• Process received customer payments and prepare bank deposits.
• Maintain customer payment records and related financial documentation.
• Serve as a point of contact for internal administrative inquiries.
• Coordinate meetings, staff events, travel arrangements, and training sessions as needed.
• Assist with branch marketing materials, office signage, and promotional items as requested.

Skills

Organizational skills

Attention to detail

Written and verbal communication

Discretion and professionalism

Time management

Customer service mindset

Administrative support experience

MS Office

ERP/HRIS experience

Tools

Microsoft Excel

Outlook

Word

ERP systems

HRIS systems

Job description

QXO, North America’s leading insulation distributor and installer, is seeking an Office Administrator to support branch operations in a fast-paced environment. You will assist leadership, handle records, coordinate mail, and manage office communications to ensure an efficient workplace.

The role emphasizes organization, attention to detail, and a strong service mindset. Proficiency in MS Office, basic accounting tasks, and ability to work with confidential data are essential.