Office Administrator

Beacon Roofing Supply, Inc; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Care Benefits

Paid Time Off

Job summary

QXO, North America’s leading insulation distributor and installer, is seeking an Office Administrator to support branch operations in a fast-paced environment. You will assist leadership, handle records, coordinate mail, and manage office communications to ensure an efficient workplace.

The role emphasizes organization, attention to detail, and a strong service mindset. Proficiency in MS Office, basic accounting tasks, and ability to work with confidential data are essential.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent attention to detail and commitment to accuracy.
• Strong written and verbal communication skills.
• Ability to manage confidential information with discretion and professionalism.
• Strong time-management and follow-through skills.
• Customer-service mindset and collaborative approach.
• Experience in administrative support, office management, accounting support, payroll support, or HR administration.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
• Experience working with accounting, payroll, ERP, or HRIS systems.
• Experience in construction, distribution, manufacturing, retail, or branch operations environments preferred.
• Primarily office-based work environment.
• Frequent use of computers, office equipment, and business software systems.
• Ability to sit, stand, and move throughout the office as needed.
• Regular interaction with employees, customers, vendors, and management.
• May require occasional extended hours based on business needs and payroll deadlines.

Responsibilities

• Support daily office operations and provide administrative assistance to branch leadership and team members.
• Maintain organized records, files, and documentation systems.
• Order office supplies and support office resource management.
• Answer and direct incoming phone calls, respond to emails, and greet visitors professionally.
• Handle incoming and outgoing mail and package distribution.
• Maintain office calendars and phone lists.
• Maintain electronic and paper filing systems.
• Assist with office inventory and coordinate basic facility and office maintenance needs.
• Support accounts receivable activities, including maintaining customer account records and documentation.
• Assist with invoice processing and accounts payable documentation.
• Process received customer payments and prepare bank deposits.
• Maintain customer payment records and related financial documentation.
• Serve as a point of contact for internal administrative inquiries.
• Coordinate meetings, staff events, travel arrangements, and training sessions as needed.
• Assist with branch marketing materials, office signage, and promotional items as requested.

Skills

Organizational skills

Attention to detail

Written and verbal communication

Discretion and professionalism

Time management

Customer service mindset

Administrative support experience

MS Office

ERP/HRIS experience

Tools

Microsoft Excel

Outlook

Word

ERP systems

HRIS systems

Job description

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

What you'll do:

The Office Administrator supports the day-to-day operations of the branch by providing administrative and office support to employees, customers, and leadership. Responsibilities include managing office communications, maintaining records and filing systems, coordinating office resources, supporting basic accounting activities, and helping ensure a professional and efficient workplace. The ideal candidate is organized, dependable, detail-oriented, and committed to delivering excellent customer service.

Administrative & Office Operations

• Support daily office operations and provide administrative assistance to branch leadership and team members
• Maintain organized records, files, and documentation systems
• Order office supplies and support office resource management
• Answer and direct incoming phone calls, respond to emails, and greet visitors professionally.
• Handle incoming and outgoing mail and package distribution.
• Maintain office calendars and phone lists.
• Maintain electronic and paper filing systems.
• Assist with office inventory and coordinate basic facility and office maintenance needs.

Accounting & Financial Support

• Support accounts receivable activities, including maintaining customer account records and documentation
• Assist with invoice processing and accounts payable documentation
• Process received customer payments and prepare bank deposits.
• Maintain customer payment records and related financial documentation.

Communication & Team Support

• Serve as a point of contact for internal administrative inquiries
• Communicate professionally with employees, managers, vendors, and customers
• Coordinate meetings, staff events, travel arrangements, and training sessions as needed.
• Assist with branch marketing materials, office signage, and promotional items as requested.
• Perform additional duties as assigned

What you'll bring:

• Strong organizational and multitasking abilities
• Excellent attention to detail and commitment to accuracy
• Strong written and verbal communication skills
• Ability to manage confidential information with discretion and professionalism
• Strong time-management and follow-through skills
• Customer-service mindset and collaborative approach
• Experience in administrative support, office management, accounting support, payroll support, or human resources administration
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word
• Experience working with accounting, payroll, ERP, or HRIS systems
• Experience in construction, distribution, manufacturing, retail, or branch operations environments preferred
• Primarily office-based work environment
• Frequent use of computers, office equipment, and business software systems
• Ability to sit, stand, and move throughout the office as needed
• Regular interaction with employees, customers, vendors, and management
• May require occasional extended hours based on business needs and payroll deadlines

What you'll earn:

• Health Care Benefits
• Paid Time Off

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation

Salary Range:

USD $25.00 - USD $30.00 /Hr.