Office Admin

APPLE FARM SERVICE INC; Mechanicsburg (OH); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k matching

Paid time off

Paid Holidays

Tuition reimbursement

Descrizione del lavoro

Apple Farm Service is seeking an Office Admin to support day-to-day operations, assist the Service Manager, schedule technicians, and help with billing and contracts. The role requires strong organization, data entry accuracy, and excellent customer service both over the phone and in person.

Benefits include medical, dental, vision, life insurance, 401k matching, PTO, and tuition reimbursement. Location is Mechanicsburg, OH.

Competenze

• Experience in equipment dealership or related field.
• Experience with dealership business information systems.
• Knowledge of agricultural machinery, parts, or related field.
• Strong attention to detail is required.
• Ability to accurately perform data entry and multi-task.
• Proficiency with Microsoft Office, email, phone, fax, scan, mail, etc.
• Ability to learn new computer systems quickly.
• Candidate should be structured, punctual, and organized.
• Customer service and phone etiquette.
• Ability to provide and receive critical feedback.

Mansioni

• Perform data entry, filing, and general administrative support to all departments.
• Accurately record invoices and manage deposits.
• Learn and operate the company's business software and billing processes.
• Review finance contracts and ensure accurate entry.
• Convert phone calls and in-store visits into work orders in the dealer system.
• Assign service technicians to work orders and track progress.
• Open and close work orders with precise billing totals.
• Provide excellent customer service over the phone and in person.
• Support accounting/administrative projects as needed.

Conoscenze

Data entry

Customer service

Organization

Time management

Communication

Multi-tasking

Strumenti

Microsoft Office

Dealership software

Descrizione del lavoro

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Apple Farm Service is looking to add an enthusiastic Office Admin to their team. The Office Admin will help with vital day-to-day operations. The Office Admin will assist the Service Manager and will be responsible for scheduling our team of service technicians and assist with properly billing our customers for completed work. Other duties would include completing finance contracts, applying payments on customer's accounts, invoice and data entry, and filling daily deposits. Customer service and accountability is a must for this candidate. This rewarding position requires a high level of organization, time management, and customer service. Apple Farm Service prides themselves on their award-winning service department and is looking for a candidate to maintain their superior level of service that their customers have come to expect.

Responsibilities

• Performs data entry, filing, and maintenance in order to support all departments.
• Accurately record invoices
• Deposits and Cash/Checks
• Learn and operate the company's business software.
• File, review, and have a close eye to attention on finance contracts.
• Have the ability to perform basic accounting tasks.
• Answer customer calls and provide superior customer service over the phone and in person.
• Assist the team in other accounting/administrative projects when opportunities arise.
• File warranties that are not registered at settlement
• Sensitive to confidential information
• Must be able to communicate effectively in the organization, both verbally and in writing
• Convert phone calls and in-store customer visits into work orders in the dealer business system
• Assign service technicians to work orders
• Track communication from the service technicians as notes to the work orders
• Open and close work orders with correct information to create precise billing totals
• Great customers and phone calls with friendly and positive customer service
• Check with service technicians on progress of repairs
• Discuss problems and issues with customers to help the service technicians diagnose the problem

Preferred Experience

• Experience in an equipment dealership or related field
• Experience with dealership business information systems
• Knowledge of agricultural machinery, parts, or related field.
• Strong attention to detail is required
• Ability to accurately perform data entry and multi-task
• Ability to efficiently use Microsoft Office, email, phone, fax, scan, mail, etc.
• Ability to learn new computer systems quickly
• Candidate should be structured, punctual, and organized
• Customer service and phone etiquette
• Ability to provide and receive critical feedback

Pay

• Pay based on experience and work ethic.
• Time and a half paid for any hours worked over 40 hr/wk.
• Raises offered based on performance and time spent within the company
• Benefits (available after 90 days): Medical, Dental, Vision, and Life insurance
• HSA with Free Contributions
• Paid time off/Paid Holidays
• Matching 401k program
• Uniform Services
• Tuition and Training Reimbursements available

***Please note that any estimated salaries listed on external job sites may be inaccurate and are not provided by Apple Farm Service.***

Company Culture

• Family-owned business with direct communication from the owner
• Customer focused business, partnering with each customer on their behalf
• Belief in hard work ethic and teamwork to assist each customer
• Understanding on flexible schedules on family events and emergencies
• Belief in customer satisfaction over efficiencies or gross profit

About Apple Farm Service

Apple Farm Service is a family-owned company with the core values that every employee is treated like family. Our commitment to our employees helps turn most jobs into fulfilling careers. We are the area's leader as the Ag and Construction Specialists, with five locations in West Central Ohio and East Central Indiana. We carry dozens of brands such as Case IH, New Holland, Kinze, Kioti, and many more. If you feel that you would be a great fit for our Office Admin role, we want to hear from you!

Full-Time/Part-Time Full-Time

Location Apple Farm Service - Mechanicsburg

This position is currently accepting applications.