OES Key Account Manager GM/Stellantis

Schaeffler; Auburn Hills (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Schaeffler Vehicle Lifetime Solutions USA LLC in Auburn Hills, MI invites an OES Key Account Manager GM/Stellantis to lead end-to-end management of designated service parts, including pricing, forecasting, and delivery issue resolution for GM CCA and Stellantis Mopar.

You will own the quotation process, drive profitable sales growth through contract terms, develop customer-specific strategies, negotiate frame agreements, and maintain SAP master data for parts within a regional/global matrix.

Qualifications

• Bachelor's degree in business, engineering, or related field.
• 5–7 years in Automotive Industry.
• 2–3 years managing GM CCA/Stellantis Mopar account.
• Exceptional communication, negotiation, and people skills.
• Proficiency in SAP, CRM software (Salesforce), and Microsoft Office Suite.
• External applicants must be authorized to work in the US without VISA sponsorship.

Responsibilities

• Lead end-to-end ownership of assigned service parts, including price maintenance and forecasting.
• Contribute to customer P&L and drive profitable sales growth via price/term changes.
• Develop and lead customer-specific business strategy and direct business development activities.
• Lead or monitor business development for new business; negotiate frame agreements and T&Cs.
• Establish and nurture long-term relationships with key stakeholders.
• Own quotation process for technical and commercial aspects.
• Manage sales process of business acquisition, inquiries, negotiations, and contract closing.
• Manage new vehicle program OES launches within regional/global matrix.
• Negotiate new contracts and agreements with customers’ purchasing departments.
• Own SAP master data management for assigned customer parts.
• Warranty recovery claim negotiations.
• AR topics – support finance on escalation topics.

Skills

Communication

Negotiation

People skills

Account management

Education

Bachelor's degree in business/engineering

Tools

SAP

CRM (Salesforce)

Microsoft Office

Job description

OES Key Account Manager GM/Stellantis

Location:

Auburn Hills, MI, US, 48326Troy, MI, US, 48083

Your Key Responsibilities

• Lead and accountable for end-to-end ownership of assigned service parts, including price maintenance, forecasting for future budgets plans / multiyear, delivery issue resolution for GM CCA, Stellantis Mopar, and designated customer accounts.

• Contribute to assigned customer P&L and initiate appropriate measures to secure profitable sales growth with Customer via part termination and price increase requests.

• Develop and lead the customer-specific business strategy and direct the business development activities.

• Lead or monitor business development for new business, ensure negotiation of frame agreements, general terms and conditions, and overall business volumes.

• Establish and nurture long-term relationships with key stakeholders to enhance customer satisfaction and retention.

• Own the quotation process and ensure quotation preparation including both technical and commercial aspects.

• Manage and monitor the sales process of business acquisition, customer inquiry processing, negotiation of terms & conditions, contract closing for delivery and general contracts and order processing.

• Manage new vehicle program OES launches while working effectively within the regional & global matrix structure.

• Manage exist & negotiate new contracts, and agreements, lead negotiations with the customers’ purchasing departments.

• Own master data management (part numbers, pricing, ship to location, customer set up, etc.) in SAP for assigned customers parts.

• Warranty recovery claim negotiations.

• Help develop strategy for REMAN for VLS- creative ideas for new business.

• AR Topics – provide support for finance team for escalation topics.

• In addition to the duties listed above, the position holder must conduct tasks assigned by his/her superior that are related to his/her duties.

• With the general knowledge of coworker(s) responsibilities and processes, this role also can effectively step in as a backup or use a team approach to complete tasks during coworker(s) absence.

Your Qualifications

• Bachelor’s degree in business, Engineering, or related field.

• Minimum of 5-7 years of experience in Automotive Industry.

• Minimum of 2-3 years of proven experience managing GM CCA/Stellantis Mopar account with a strong focus on customer relationship management.

• Exceptional communication, negotiation, and people skills.

• Strong organizational skills with the ability to manage multiple priorities and deadlines.

• Proficiency in SAP, CRM software (Prefer Salesforce), and Microsoft Office Suite.

• External applicants must be authorized to work in the US without employment VISA or other sponsorship.

Your contact

Schaeffler Vehicle Lifetime Solutions USA LLC

Ilse Gonzalez

[phone]

Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.

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