Sr Account Manager

CSP; Auburn Hills (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

CSP is seeking a Senior Account Manager to strategically manage key customer accounts in the automotive, industrial, or heavy truck markets from our Auburn Hills location. The role focuses on growth, leading complex relationships, and cross‑functional leadership.

Preference given to those with GM and/or Stellantis experience. The candidate will own account strategies, mentor junior staff, and drive new business while coordinating with internal teams to ensure successful program launches and

Qualifications

• Bachelor’s Degree in Engineering, Business, or related field required or equivalent experience.
• Advanced degree preferred.
• Minimum 8 years of progressive account management or sales experience.
• Experience with OEM and Tier 1 sourcing and product development cycles.

Responsibilities

• Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross-functional teams for timely resolution.
• Owns and manages strategic customer accounts.
• Develops and executes account strategies to grow revenue and profitability.
• Leads quotation strategy and commercial negotiations.
• Presents complex commercial and technical proposals to customer leadership.
• Leads cross‑functional teams supporting customer programs and launches.
• Oversees program lifecycle management and escalation resolution.
• Supports forecasting, budgeting, and long‑range planning.
• Mentors Account Managers and Inside Sales Specialists.
• Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.

Education

Bachelor’s Degree in Engineering, Business, or related field

Advanced degree preferred

Job description

Position Summary

The Senior Account Manager is responsible for the strategic management and growth of key customer accounts within the automotive, industrial, or heavy truck markets. This role leads complex, high‑value customer relationships, drives new business acquisition, and provides leadership across cross‑functional teams. The Senior Account Manager owns long‑term account strategies and may mentor Account Managers or Inside Sales personnel. Preference given to those with GM and/or Stellantis experience

Essential Job Functions

• Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross-functional teams for timely resolution.
• Owns and manages strategic customer accounts.
• Develops and executes account strategies to grow revenue and profitability.
• Leads quotation strategy and commercial negotiations.
• Presents complex commercial and technical proposals to customer leadership.
• Leads cross‑functional teams supporting customer programs and launches.
• Oversees program lifecycle management and escalation resolution.
• Supports forecasting, budgeting, and long‑range planning.
• Mentors Account Managers and Inside Sales Specialists.
• Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.
• Preference given to those with GM and/or Stellantis experience

Qualifications and Requirements

• Bachelor’s Degree in Engineering, Business, or related field, or equivalent experience; advanced degree preferred.
• Minimum 8 years of progressive account management or sales experience.
• Demonstrated success managing complex or strategic customer accounts.
• Strong understanding of OEM and Tier 1 sourcing and product development cycles.
• Advanced negotiation and commercial strategy experience.
• Executive‑level communication and presentation skills.
• Ability to travel to customer and company locations up to 25%.