OEM Programs Lead: Tool & Equipment Solutions

Snapon; Kenosha (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

The Program Manager, OEM Programs at Snap-on serves as the primary client contact for OEM-based Approved Dealer Tool and Equipment Programs, managing tool development, sourcing, and warehouse stocking levels, and providing support for corporate and dealer escalation issues.

Key duties include coordinating with the client and service teams, tracking timelines, maintaining the tool/equipment database, and reporting transactions monthly.

Qualifications

• Bachelor's degree in business, engineering or a related field.
• 5+ years in account/program/project management.
• Strong written and verbal communication skills.
• Ability to lead cross-functional teams in a matrix environment.
• Willingness to travel 5-10%.

Responsibilities

• Primary client contact for OEM tool and equipment program.
• Ensure client timelines are met.
• Communicate with customer service and customer to resolve inquiries.
• Manage escalated customer issues and resolve them.
• Communicate inventory levels and assist with stocking/reorder points.
• Coordinate with web development for content/pricing updates.

Skills

Account management

Program management

Project management

Communication

Cross-functional leadership

Timeline coordination

Education

Bachelor's degree in business, engineering or related field

Tools

Microsoft Excel

Word

PowerPoint

Project

Job description

The Program Manager, OEM Programs at Snap-on serves as the primary client contact for OEM-based Approved Dealer Tool and Equipment Programs, managing tool development, sourcing, and warehouse stocking levels, and providing support for corporate and dealer escalation issues.

Key duties include coordinating with the client and service teams, tracking timelines, maintaining the tool/equipment database, and reporting transactions monthly.