OEM & Aftermarket Solutions Sales Specialist

Harlan Global Manufacturing, LLC; Kansas City (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

Harlan Global Manufacturing, LLC located in Kansas City, KS, is looking for an individual responsible for customer interaction and warranty issue resolution. This role involves providing excellent service and advice on products while actively selling to clients.

The ideal candidate will have an associate's degree, solid communication skills, and experience in customer service or sales. A background in the automotive or forklift industry is preferred. The position promotes long-term customer relationships while multitasking in a dynamic environment.

Qualifications

• 3-5 years of related experience, preferably in ground support equipment or automotive.
• Strong skills in communication and customer service.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Interact with customers to meet their needs and resolve warranty issues.
• Market and sell products and services to customers.
• Build long-term relationships with customers.

Skills

Customer service

Communication

Technical knowledge

Problem-solving

Sales performance analysis

Education

Associate's degree or equivalent

Tools

ERP Software

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Harlan Global Manufacturing, LLC located in Kansas City, KS, is looking for an individual responsible for customer interaction and warranty issue resolution. This role involves providing excellent service and advice on products while actively selling to clients.

The ideal candidate will have an associate's degree, solid communication skills, and experience in customer service or sales. A background in the automotive or forklift industry is preferred. The position promotes long-term customer relationships while multitasking in a dynamic environment.