OEM Account Coordinator & Process Improvement Lead

Eaton Corporation; Asheville (NC); Hybrid; USD 69,000 - 101,000; Full time

Job summary

Eaton Corporation in Arden, NC is seeking an OEM Account Coordinator to join our ES AMER NAS division. This hybrid role focuses on driving process improvements, coordinating onboarding, and supporting key OEM customers with exceptional service.

You will lead cross-functional projects, deliver training on systems like SAP S4 and Salesforce, and generate reports for stakeholders. Relocation not required; candidates must live within 50 miles of Arden, NC and be prepared for a dynamic, team-based

Qualifications

• Bachelor’s degree from an accredited institution.
• At least 3 years of customer interaction experience.
• Must reside within 50 miles of Arden, NC; relocation not available.
• No visa sponsorship; immigration through CPT/OPT not offered.

Responsibilities

• Identify and drive process improvements.
• Coordinate and execute onboarding and training for new employees.
• Lead cross-functional projects and reporting using OBIEE.
• Manage order fulfillment for key OEM customers.
• Provide excellent customer service and meet metrics.

Skills

Customer interaction

Communication

Time management

Team player

Education

Bachelor’s degree

Tools

Microsoft Office

CRM software

SAP

Salesforce

Power BI

Vista

Order Center

Job description

Eaton Corporation in Arden, NC is seeking an OEM Account Coordinator to join our ES AMER NAS division. This hybrid role focuses on driving process improvements, coordinating onboarding, and supporting key OEM customers with exceptional service.

You will lead cross-functional projects, deliver training on systems like SAP S4 and Salesforce, and generate reports for stakeholders. Relocation not required; candidates must live within 50 miles of Arden, NC and be prepared for a dynamic, team-based