Hybrid OEM Account Coordinator - Customer Ops & Onboarding

Eaton Corporation; Royal Pines (NC); Hybrid; USD 69,000 - 101,000; Full time

Job summary

Eaton Corporation in Arden, NC is seeking an OEM Account Coordinator for a hybrid role that supports OEM Sales Engineers and key accounts. You will manage orders, coordinate with plants and customers, and drive process improvements across cross-functional teams.

The role requires a Bachelor’s degree and at least 3 years of customer interaction, with relocation not available and a 50‑mile radius residency requirement. Compensation reflects market range for the region and role.

Qualifications

• Bachelor’s degree from an accredited institution.
• Minimum 3 years customer interaction experience.
• Relocation is not available; candidates must reside within a 50 mile radius of Arden, NC.
• Eaton will not sponsor immigration status or CPT/OPT etc.

Responsibilities

• Provide single point of contact for OEM Sales Engineers and customers with order management.
• Engage in cross-functional projects and implement process improvements.
• Provide systems training and onboarding for new employees; share insights with team.
• Coordinate with finance on customer credit requests and duty to resolve discrepancies.

Skills

Time management

Organization

Communication

Computer skills

Work ethic

Flexibility

Team player

Prioritize tasks

Professional presence

Education

Bachelor’s degree

Tools

CRM software

SAP

Salesforce

Vista

Order Center

Power BI

Job description

Eaton Corporation in Arden, NC is seeking an OEM Account Coordinator for a hybrid role that supports OEM Sales Engineers and key accounts. You will manage orders, coordinate with plants and customers, and drive process improvements across cross-functional teams.

The role requires a Bachelor’s degree and at least 3 years of customer interaction, with relocation not available and a 50‑mile radius residency requirement. Compensation reflects market range for the region and role.