Odoo Helpdesk Engineer: Functional–Technical Specialist

Noetics LLC; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology solutions firm is seeking a Helpdesk Engineer (Functional–Technical Odoo Specialist) in Plano, Texas. The role involves analyzing and resolving technical issues related to Odoo systems, ensuring effective communication between end-users and developers. Ideal candidates will have deep knowledge of accounting and CRM workflows, alongside familiarity with Python and XML. This position offers the chance to tackle real-world business puzzles and provides a dynamic work environment.

Qualifications

• Deep knowledge of Accounting (taxes/journals).
• Ability to read Python stack traces and understand logic flows.
• Experience with Odoo Views (XML) and Reports (QWeb).

Responsibilities

• Analyze incoming requests to determine the root cause.
• Solve accounting, sales, or inventory misconfigurations directly.
• Reproduce bugs in a Staging Environment.
• Document exact steps to trigger errors.
• Explain technical issues to both customers and developers.

Skills

Problem-solving

Technical troubleshooting

Communication skills

Knowledge of Python

Understanding of Accounting and CRM

Job description

A technology solutions firm is seeking a Helpdesk Engineer (Functional–Technical Odoo Specialist) in Plano, Texas. The role involves analyzing and resolving technical issues related to Odoo systems, ensuring effective communication between end-users and developers. Ideal candidates will have deep knowledge of accounting and CRM workflows, alongside familiarity with Python and XML. This position offers the chance to tackle real-world business puzzles and provides a dynamic work environment.