Junior Customer Support & Software Advocate

Odoo; United States; Hybrid; MXN 19,800 - 24,200; Full time

Benefits offered by this job

Health, Dental and Life Insurance

30 days annual bonus (Aguinaldo)

Wellness program with TotalPass membership

Premium subsidized cafeteria

Unlimited justified sick days

Job summary

A leading ERP software company in Mexico is seeking a dedicated Functional Support professional to enhance customer satisfaction. This role involves becoming an expert on Odoo's software, communicating effectively with clients, and providing solutions through various channels. Candidates should be passionate about software, bilingual, and have strong communication skills. Benefits include competitive salary, remote work options, health insurance, and a supportive workplace culture.

Qualifications

• Passion for software products.
• Bilingual proficiency.
• Ability to communicate technical concepts clearly and effectively.
• Ability to learn rapidly in a social setting.

Responsibilities

• Become an expert on Odoo's software applications.
• Provide expertise to clients using Odoo applications.
• Maximize customer satisfaction by resolving inquiries efficiently.

Skills

Bilingual proficiency

Ability to communicate technical concepts clearly

Passion for software products

Ability to learn

Sociable and outgoing

Job description

A leading ERP software company in Mexico is seeking a dedicated Functional Support professional to enhance customer satisfaction. This role involves becoming an expert on Odoo's software, communicating effectively with clients, and providing solutions through various channels. Candidates should be passionate about software, bilingual, and have strong communication skills. Benefits include competitive salary, remote work options, health insurance, and a supportive workplace culture.