OCM Senior Associate

Capgemini; Miami (FL); On-site; USD 54,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement benefits

Job summary

Tundra Technical Solutions is seeking an experienced Organizational Change Management Senior Analyst to support large-scale business and technology transformations. You will drive stakeholder engagement, communications, training, adoption, and readiness activities across complex programs in a fast-paced consulting environment.

With 4-5 years of consulting and industry experience, you will translate complex initiatives into actionable messages for diverse audiences and collaborate with

Qualifications

• Experience supporting large-scale business and technology transformation initiatives.
• Ability to drive stakeholder engagement, communications, training, adoption, and readiness activities across complex programs.
• Strong facilitation and relationship-building skills with leadership and project teams.

Responsibilities

• Conduct change impact assessments and stakeholder mapping.
• Develop organizational readiness evaluations and communication plans.
• Coordinate training and adoption tracking; report on change metrics to leadership.
• Partner with program leadership to mitigate change risks and drive transformation success.

Skills

Change management

Stakeholder engagement

Communication

Training coordination

Adoption measurement

Cross-functional collaboration

Job description

problem - solving and communication skills

OCM Methodologies

ERP implementation

An experienced Organizational Change Management (OCM) Senior Analyst with 4-5 years of consulting and industry experience supporting large-scale business and technology transformation initiatives.

Demonstrates a strong ability to help organizations navigate change by driving stakeholder engagement, communications, training, adoption, and readiness activities across complex programs.

Proven track record of partnering with cross-functional teams, business leaders, and project stakeholders to develop and execute comprehensive change strategies that enable successful transformation outcomes and accelerate user adoption.

Experienced in assessing organizational impacts, conducting stakeholder analyses, and developing targeted change interventions that align with business objectives. Skilled at translating complex transformation initiatives into clear, actionable messages for diverse audiences, ranging from frontline employees to executive leadership.

Adept at creating communication plans, leadership messaging, training materials, change networks, and adoption measurement frameworks that support sustainable behavioral change.

Possesses a strong understanding of change management methodologies and frameworks, including Prosci principles and structured OCM approaches.

Experienced in managing multiple workstreams simultaneously while collaborating closely with project management, business process, technology, and leadership teams.

Known for excellent communication, facilitation, and relationship-building skills, enabling effective alignment across stakeholders and driving engagement throughout the change lifecycle.

Brings valuable industry experience within Consumer Packaged Goods (CPG) and/or Cruise and Hospitality sectors, supporting initiatives such as digital transformation, ERP implementations, customer experience enhancements, supply chain modernization, workforce transformation, and operational process improvements.

Familiar with the unique challenges associated with high-volume consumer-facing environments, geographically dispersed workforces, and complex stakeholder ecosystems.

Able to tailor change strategies to address industry-specific needs while maintaining focus on business value realization and employee adoption.

Key responsibilities include conducting change impact assessments, stakeholder mapping, organizational readiness evaluations, communication planning and execution, training coordination, adoption tracking, and leadership engagement.

Partners with program leadership to identify change risks, develop mitigation strategies, and provide actionable recommendations that improve transformation success.

Supports governance activities and prepares executive-level presentations, status reports, and change metrics to inform decision-making and demonstrate program progress.

Demonstrates strong analytical capabilities with experience leveraging quantitative and qualitative insights to assess organizational readiness and measure adoption outcomes.

Skilled in synthesizing stakeholder feedback, identifying trends, and translating findings into meaningful actions that improve employee experience and transformation effectiveness.

Comfortable working in fast-paced consulting and client environments, adapting quickly to evolving priorities and business needs.

A collaborative and results-oriented professional who thrives in dynamic environments and is passionate about helping organizations achieve lasting change.

Combines strategic thinking with hands-on execution to ensure change initiatives are well-planned, effectively communicated, and successfully adopted by impacted stakeholders.

Recognized for proactively identifying opportunities to enhance engagement, improve communication effectiveness, and strengthen overall change management maturity within organizations.

The pay range that the employer in good faith reasonably expects to pay for this position is $39.30/hour - $61.40/hour. Applications will be accepted on an ongoing basis.

• medical
• dental
• vision
• retirement benefits

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.