Change Management Lead

Thomson Reuters; United States; Remote; USD 60,545 - 74,321; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

A global information services company seeks a Change Management Lead to drive AI adoption and enterprise transformation across the organization. This role involves partnering with various teams to implement change strategies, conduct assessments, and ensure employee adoption of AI-enabled changes. The ideal candidate will have experience in organizational change management and a strong understanding of stakeholder dynamics. Competitive pay and flexible working hours are provided.

Qualifications

• 4+ years of organizational change management experience using formal methodologies.
• Strong understanding of how individuals and organizations adopt change.
• Experience leading cross-functional, remote, and matrixed teams.

Responsibilities

• Serve as Change Management Workstream Lead for AI and transformation projects.
• Conduct change impact assessments and stakeholder analysis.
• Develop tailored change strategies including audience identification.

Skills

Organizational change management

Stakeholder engagement

Influencing senior leadership

Active listening

Proficiency with Microsoft Office

Education

Bachelor’s degree in Business, Organizational Design, Communications, or related field

Tools

Microsoft Teams

SharePoint

AI/LLM tools

Job description

The Change Management Lead supports AI adoption and enterprise transformation initiatives across the organization. This role is responsible for developing and executing change strategies, conducting impact assessments, and driving employee adoption of AI-enabled and operational changes across teams and departments.

The position partners closely with business, communications, training, project management, and technology teams through all phases of change. It is a highly visible role requiring regular interaction with project stakeholders and senior leadership.

About the Role — Key Responsibilities

• Serve as Change Management (CM) Workstream Lead for assigned AI and transformation projects, partnering cross-functionally throughout the change lifecycle.
• Conduct change impact assessments and stakeholder analysis to identify resistance areas, resilience gaps, and readiness levels.
• Develop tailored change strategies including audience identification, impact definition, and execution planning.
• Coordinate implementation plans with communications and training leads, ensuring delivery against timelines.
• Integrate and monitor change management activities within project plans to ensure proactive and consistent execution.
• Define and track success metrics such as engagement quality, training completion, and change adoption outcomes.
• Manage resistance through issue identification, feedback cycles, and plan adjustments.
• Coach project managers, supervisors, and Change Champions on resilience and best practices.
• Engage stakeholders to ensure readiness and achievement of expected business outcomes.
• Conduct post-implementation reviews and document lessons learned for continuous improvement.
• Influence stakeholders without direct authority to meet milestones and deliverables.
• Identify, assess, and communicate risks and issues throughout the project lifecycle.

Note: Flexible working hours are required to support collaboration across global time zones.

About You — Qualifications & Experience

• Bachelor’s degree in Business, Organizational Design, Communications, or a related field.
• 4+ years of organizational change management experience using formal methodologies (e.g., Prosci, ADKAR, Kotter).
• Strong understanding of how individuals and organizations adopt change.
• Experience leading cross-functional, remote, and matrixed teams.
• Comfortable engaging and influencing senior leadership and stakeholders at all levels.
• Excellent written and verbal communication skills across varied audiences.
• Strong active listening and needs-analysis capabilities.
• Self-motivated with the ability to work independently and proactively manage stakeholders.
• Proficiency with Microsoft Office, Teams, SharePoint, Copilot, and AI/LLM tools.
• Ability to adapt to shifting priorities in fast-moving strategic environments.
• Demonstrated interest in AI-driven organizational transformation (preferred).

Preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The pay range that the employer in good faith reasonably expects to pay for this position is $43.95-$53.95/hrUSD.

This posting is for an existing vacancy.

Our optional benefits can include medical, dental, vision and retirement benefits.

Applications will be accepted on an ongoing basis.

Tundra Technical Solutions (the operator of this Talent Community) is a global leader of contingent talent services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.