Oceanfront Resort Recreation Lead

Omni Hotels & Resorts; Hilton Head Island (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Discounted associate room rates atOmni

Friends and family hotel discounts

Discounts on food and beverage, spa, &

Discounts on travel, entertainment, &%

Job summary

Omni Hilton Head Oceanfront Resort in Hilton Head Island, SC seeks a dynamic Recreation Manager to lead our recreation team and craft engaging daily and seasonal activities for guests of all ages.

The role focuses on delivering exceptional guest service, developing innovative programming, and maintaining safe, welcoming environments while mentoring a team of associates in a luxury resort setting.

Qualifications

• Minimum 2–3 years of experience in resort recreation, hospitality, guest services, or a related field preferred.
• Previous supervisory or management experience strongly preferred.
• Experience developing and executing recreational activities, events, or children's programming.
• Strong leadership, communication, organization, and problem-solving skills.
• Creative, enthusiastic personality with a genuine passion for guest engagement.
• Ability to manage multiple priorities in a fast-paced resort environment.
• Strong understanding of guest service excellence and luxury hospitality standards.
• CPR, First Aid, and AED certification preferred, or willingness to obtain certification.
• Poficiency with basic computer applications, scheduling, and administrative functions.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Plan, develop, coordinate, and execute engaging daily and seasonal recreation activities for guests of all ages.
• Create memorable family-friendly experiences, including poolside games, beach activities, arts and crafts, children's programming, and themed events.
• Develop creative programming for holidays, peak seasons, special occasions, and group events.
• Maintain and distribute accurate recreation calendars and activity schedules.
• Engage with guests throughout the resort, encouraging participation and creating personalized experiences.
• Continuously introduce fresh ideas and innovative programming to enhance guest satisfaction.
• Partner with other resort departments to coordinate activities, promotions, and special events.
• Oversee daily recreation operations and coordinate guest experiences at pools, splash pad, and recreational areas.
• Ensure spaces are clean, organized, safe, and guest-ready.
• Recruit, train, schedule, supervise, and motivate recreation associates and pool attendants.

Skills

Team leadership

Guest engagement

Event planning

Customer service

Communication

Program development

Safety awareness

Job description

Omni Hilton Head Oceanfront Resort in Hilton Head Island, SC seeks a dynamic Recreation Manager to lead our recreation team and craft engaging daily and seasonal activities for guests of all ages.

The role focuses on delivering exceptional guest service, developing innovative programming, and maintaining safe, welcoming environments while mentoring a team of associates in a luxury resort setting.