Guest Experience & Activities Supervisor

HHM Hospitality; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Travel Discounts

Commuter Transit and Parking Benefits

Educational/Professional Development

Referral Bonus Program

Job summary

HHM Hospitality is seeking a Recreation Supervisor to engage guests and owners with a comprehensive program of activities. You will lead planned events, coordinate schedules, and ensure safety and quality across all recreational offerings.

You will manage youth and family activities, maintain equipment inventories, and collaborate with management on daily operations. The role emphasizes guest satisfaction, teamwork, and adherence to HHM's EarthView sustainability guidelines.

Qualifications

• High School diploma required.
• Previous accounting experience or equivalent training required.
• Proficient in using Excel.
• Knowledge of PMS/accounting systems preferred.

Responsibilities

• Lead planned activities and create/plan social and sports programs.
• Entertain children with games, crafts, and outdoor activities.
• Maintain inventories of games, equipment, and supplies.
• Create attendant scheduling and backend paperwork.
• Ensure safety and address guest concerns with management guidance.
• Oversee time punches, scheduling, and billing; assist with incident reports.
• Perform minor maintenance and facility upkeep as needed.
• Adhere to sustainability guidelines and HHM EarthView program.

Skills

Excel

Event planning

Program coordination

Guest interaction

Education

High School diploma

Tools

PMS

Accounting systems

Job description

HHM Hospitality is seeking a Recreation Supervisor to engage guests and owners with a comprehensive program of activities. You will lead planned events, coordinate schedules, and ensure safety and quality across all recreational offerings.

You will manage youth and family activities, maintain equipment inventories, and collaborate with management on daily operations. The role emphasizes guest satisfaction, teamwork, and adherence to HHM's EarthView sustainability guidelines.