Assistant Director of Recreation: Resort Programs

Omni Hotels & Resorts; Florida; On-site; USD 53,000 - 76,000; Full time

Job summary

Omni Amelia Island Resort & Spa on Florida's Amelia Island seeks an Assistant Director of Recreation to lead daily operations across fitness, watersports, camps, and family programs, partnering with the Director of Recreation to uphold Omni's service standards.

The role emphasizes revenue growth through innovative programming, staff development, and cross-department collaboration, with oversight across indoor and outdoor venues and a focus on safety and guest satisfaction.

Qualifications

• Must be at least 21 years of age.
• Must possess a valid driver's license with a satisfactory driving record.
• Must be eligible to operate company vehicles.

Responsibilities

• Oversee and support all aspects of the Recreation Department.
• Direct focus on fitness and tennis associates, facilities and events.
• Provide leadership, guidance, and support to Recreation Managers and Associates in their daily responsibilities to enhance service levels and guest satisfaction.
• Promote and support all Recreation programs, activities, and services throughout the resort.
• Maintain direct responsibility for the cleanliness, presentation, and safety of all operations and guest experiences.
• Coordinate and support holiday marketing initiatives and event production in partnership with other departments.
• Serve as a liaison between Recreation and all resort outlets, supporting ATGT programs, holiday events, ASC-produced events, and fostering strong internal and external relationships.
• Develop and maintain consistent Standard Operating Procedures (SOPs) and Moments of Service (MOS) standards for all Recreation positions.
• Become proficient in the Point-of-Sale (POS) system and serve as the departmental administrator.
• Assist with routine cleaning and organization of recreation facilities and equipment, including inventory management.
• Provide operational support across all Recreation areas during Manager scheduled days off and periods of business need.
• Communicate professionally and demonstrate exceptional service standards to all Omni Associates and guests.
• Ensure all Recreation agreements, waivers, and required documentation are completed accurately and timely.
• Utilize sound business acumen to drive revenue growth and develop new programming, activities, and rental opportunities.
• Develop associates through coaching, recognition, and engagement while promoting a positive work environment aligned with Omni's culture and values.

Job description

Omni Amelia Island Resort & Spa on Florida's Amelia Island seeks an Assistant Director of Recreation to lead daily operations across fitness, watersports, camps, and family programs, partnering with the Director of Recreation to uphold Omni's service standards.

The role emphasizes revenue growth through innovative programming, staff development, and cross-department collaboration, with oversight across indoor and outdoor venues and a focus on safety and guest satisfaction.