Oceanfront Barista & Guest Service Pro

Marriott Virginia Beach; Virginia Beach (VA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical & dental

Vision insurance

Paid time off

Pet insurance

Life insurance

Disability coverage

401(k) with match

Discounts on hotel stays

Employee discounts

Job summary

HEI Hotels & Resorts, managing the Marriott Virginia Beach Oceanfront Resort, seeks a friendly hospitality professional to deliver exemplary guest service on the boardwalk. You will greet guests, take orders, and ensure accurate payments while maintaining a clean, welcoming outlet environment.

Ideal candidates excel in cash handling, POS operations, and conflict resolution, with a proactive attitude toward guest satisfaction.

Qualifications

• Basic math skills to operate a cash register and make change.
• Ability to use a keyboard and POS procedures.
• Excellent verbal and written communication.

Responsibilities

• Greet customers with a friendly welcome.
• Accurately take and fulfill orders.
• Ring guest checks correctly and process payments.
• Balance house bank at end of shift.
• Maintain high standards of product preparation and cleanliness.
• Ensure guest satisfaction and resolve issues tactfully.
• Follow attendance rules and be available regularly.
• Perform other duties as assigned.

Skills

Cash handling

POS systems

Customer service

Conflict resolution

Job description

HEI Hotels & Resorts, managing the Marriott Virginia Beach Oceanfront Resort, seeks a friendly hospitality professional to deliver exemplary guest service on the boardwalk. You will greet guests, take orders, and ensure accurate payments while maintaining a clean, welcoming outlet environment.

Ideal candidates excel in cash handling, POS operations, and conflict resolution, with a proactive attitude toward guest satisfaction.