Ocean Import Operations

Rohlig USA, LLC; Mount Prospect (IL); On-site; USD 58,000 - 65,000; Full time

Job summary

Röhlig USA in Mount Prospect, IL is seeking an Operations Coordinator to support sea freight imports, ensuring timely document processing and effective communication with subcontractors and customs. You will monitor clearance, report discrepancies, and help manage charges and invoicing.

Ideal candidates have a high school diploma (some college preferred), familiarity with freight forwarding procedures, up to two years of related experience, and strong customer service, time management, and EDI

Qualifications

• High school graduate; some college preferred.
• Familiar with basic freight forwarding procedures.
• Up to two years of related experience.
• Excellent time management and problem-solving ability.
• Exceptional customer service skills.
• EDI experience.

Responsibilities

• Coordinate operations with sea freight imports.
• Process import sea documents timely.
• Report automation details to subcontractors.
• Monitor clearance and delivery within free storage/holding times.
• Invoice and collect correct charges.
• Authorize delivery of sea freight.
• Monitor availability and coordination with subcontractors; ensure timely collection of cargo, check in to warehouse and report to customs.
• Follow up on delivery with truckers.
• Financial and Accounting Responsibilities: Approve freight invoices and credit notes, monitor transport waiting time costs.
• Pay carrier local charges and any other related costs upon arrival.
• Prepare payment vouchers, write checks for authorization.
• Processes sea freight debtors & creditors in an expeditious manner.
• Ensures the department (cost center) achieves its financial and quality objectives.
• Client and Supplier Management: Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

Skills

Customer service

Time management

Problem solving

Communication skills

Team oriented

Attention to detail

EDI experience

Calm under pressure

Education

High school graduate; some college preferred

Tools

Freight forwarding software

Job description

Shaping the Future of Logistics- Your Career Starts at Röhlig Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships. Join our international team of more than 3,000 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together. Rohlig USA has 200 employees in 12 different Offices.

What you will do:

• Coordinating Operations with Sea freight Imports
• Timely processing of import sea documents including registration of shipments.
• Communicate automation details to subcontractors to report to customs.
• Monitor clearance and delivery of cargo within free storage/holding times.
• Check for special instructions on documents.
• Invoice and collect correct charges.
• Authorize delivery of sea freight.
• Monitor availability and in conjunction with subcontractors; ensure timely collection of cargo, check in to warehouse and report to customs.
• Follow up on delivery with truckers.
• Financial and Accounting Responsibilities: Approve freight invoices and credit notes, monitor transport waiting time costs.
• Pay carrier local charges and any other related costs upon arrival.
• Prepare payment vouchers, write checks for authorization.
• Processes sea freight debtors & creditors in an expeditious manner.
• Ensures the department (cost center) achieves its financial and quality objectives.
• Client and Supplier Management: Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

What you bring:

• High school graduate; some college preferred
• Knowledge of related computer applications
• Familiar with basic freight forwarding procedures
• Up to two years of previous related experience
• Exceptional customer services skills
• EDI experience
• Attention to detail
• Excellent Time management and problem-solving ability
• Able to meet deadlines
• Shows professionalism while remaining calm under pressure
• Customer focused
• Excellent Communication skills
• Team orientated

What we off you:

• At Röhlig, we believe in supporting our employees' well‑being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally: Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

Salary $58,000-65,000K

Mark Aulisio Talent Acquisition Manager [e-mail] More information on www.rohlig.com.

If you're interested in opportunities in South Africa or Mozambique, please visit the Röhlig-Grindrod career portal under Jobs at Rohlig-Grindrod