Air Import Operations

Rohlig USA, LLC; New York (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with Company Match

Generous Paid Time Off

Job summary

Röhlig USA, LLC is seeking a detail-oriented Air Import Operator in New York to coordinate airfreight imports, process documentation, and monitor cargo clearance within free storage times. You will interact with subcontractors and ensure accurate invoicing while maintaining high service levels.

Ideal candidates have a high school diploma and up to two years of related experience, strong customer service and organizational skills, and familiarity with logistics procedures.

Qualifications

• High school graduate or GED.
• Up to two years of related experience.
• Excellent customer services skills.
• Excellent administration skills.
• Knowledge of related computer applications.
• Familiarity with basic freight forwarding procedures.
• Attention to detail.
• Well organized, problem solver.
• Ability to work under pressure and meet deadlines.
• Resilient.
• Excellent communication skills.
• Shows initiative and drive.
• Team orientated.

Responsibilities

• Coordinate Operations with Airfreight Imports.
• Process import air documents and register shipments.
• Communicate automation details to subcontractors for customs reporting.
• Monitor clearance and delivery within free storage/holding times.
• Invoicing and collection of correct charges.
• Authorize delivery of air freight.
• Coordinate cargo collection with subcontractors and trucking.
• Follow up on delivery with truckers.
• Maintain records and support financial accuracy.
• Ensure compliance and cost control.

Skills

Customer service

Administration

Communication skills

Teamwork

Problem solving

Attention to detail

Organized

Work under pressure

Resilient

Initiative

Education

High school diploma or GED

Tools

MS Office

Job description

Shaping the Future of Logistics- Your Career Starts at Röhlig Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor‑made solutions that move the world forward. As a global, family‑owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships. Röhlig USA delivers a customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long‑term partnerships and high‑quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success.

We are seeking a detail‑oriented Air Import Operator to join our team. The ideal candidate is highly organized, thrives in a fast‑paced environment, and has a strong understanding of international freight forwarding and air import operations.

What you will do:

• Coordinating Operations with Airfreight Imports
• Timely processing of import air documents including registration of shipments.
• Communicates automation details to subcontractors for reporting to customs.
• Monitors clearance and delivery of cargo within free storage/holding times.
• Checking for special instruction on documents.
• Invoicing and collection of correct charges.
• Authorizing delivery of air freight.
• Monitors availability and in conjunction with subcontractors, ensure timely collection of cargo, check in to warehouse and reporting to customs.
• Follow up on delivery with truckers.

Financial and Accounting Responsibilities

• Approves freight invoices and credit notes, and monitors transport waiting time costs.
• Pay airline terminal charges, and any other related costs upon arrival, to ensure storage is avoided and no added costs occurred.
• Prepare payment vouchers and write checks for authorization, and presentation.
• Processes air freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment and providing any supporting documentation for overdue payments, thus reducing impediments to prompt payment.
• Ensures the department (cost center) achieves its financial and quality objectives.

Client and Supplier Management

• Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

What you bring:

• High school graduate or G.E.D.
• Up to two years of related experience
• Excellent customer services skills
• Excellent administration skills
• Knowledge of related computer applications
• Familiarity with basic freight forwarding procedures
• Attention to detail
• Well organized, problem solver
• Ability to work under pressure and meet deadlines
• Resilient
• Excellent Customer service skills
• Excellent communication skills
• Shows initiative and drive
• Team orientated

What we offer you:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment Salary: $60,000-$70,000/yr.

From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way. If you’re looking for a workplace where your contributions matter and your well‐being is supported, we’d love to have you on board. Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust‑based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long‑term career while maintaining a healthy work‑life balance—because we believe success is best achieved together.

For further information about the position or the application process, please reach out to: Mark Aulisio Talent Acquisition Manager [e-mail]

More Information on www.rohlig.com