Ocean Import Coordinator

People Freight | Freight Forwarding & Logistics Recruitment Specialists; Naperville (IL); Hybrid; USD 61,200 - 74,800; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Job summary

A logistics recruitment firm is seeking an Ocean Import Coordinator in Naperville, Illinois. This hybrid role involves managing ocean import shipments from start to finish, ensuring compliance with regulations and delivering exceptional customer service. Candidates should have at least 2 years of experience in ocean import operations and strong knowledge of customs compliance. The position offers a competitive salary up to $68,000 and comprehensive benefits including health insurance and paid time off.

Qualifications

• Minimum of 2 years of experience in ocean import operations within a freight forwarding environment.
• Strong knowledge of ocean import documentation and customs compliance.
• Excellent organizational and time-management skills.

Responsibilities

• Coordinate and manage end-to-end ocean import shipments.
• Prepare and process import documentation including bills of lading.
• Ensure compliance with U.S. Customs and Border Protection regulations.

Skills

Ocean import operations

Customs compliance

Organizational skills

Communication skills

Proficiency with Microsoft Office

Tools

Freight forwarding systems

Job description

Ocean Import Coordinator | Naperville, Illinois | Hybrid work schedule

Our client is seeking a detail-oriented and customer-focused Ocean Import Coordinator to join their growing freight forwarding team in Naperville, Illinois. This hybrid position offers the opportunity to work both remotely and in-office while managing the full cycle of ocean import shipments from origin to final delivery.

Base Pay Range

$68,000.00/yr - $68,000.00/yr

• Competitive salary up to $68,000, based on experience
• Hybrid work schedule (combination of remote and in-office)
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match (if applicable)

Key Responsibilities

• Coordinate and manage end-to-end ocean import shipments (FCL and LCL)
• Track cargo movement from origin through final delivery and proactively resolve issues
• Prepare, review, and process import documentation including bills of lading, arrival notices, ISF, and delivery orders
• Communicate with overseas agents, carriers, customs brokers, truckers, and warehouses
• Ensure compliance with U.S. Customs and Border Protection (CBP) regulations
• Monitor shipment milestones and provide timely updates to customers
• Verify freight rates, review invoices, and ensure accurate billing
• Maintain accurate shipment records in the company’s TMS/operating system
• Deliver exceptional customer service while meeting deadlines and service level expectations

Qualifications

• 2+ years of experience in ocean import operations within a freight forwarding environment
• Strong knowledge of ocean import documentation and customs compliance
• Familiarity with Incoterms, ISF filing, and CBP regulations
• Excellent organizational and time-management skills
• Strong written and verbal communication abilities
• Proficiency with freight forwarding systems and Microsoft Office
• Ability to work independently in a hybrid setting and collaborate with a team

Seniority Level

Associate

Employment Type

Full-time

Job Function

Supply Chain

Industries

Transportation, Logistics, Supply Chain and Storage and Freight and Package Transportation