Ocean Export/Import Manager

People Freight | Freight Forwarding & Logistics Recruitment Specialists; New York (NY); Presencial; USD 90 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits package

Resumo da oferta

People Freight in New York, NY seeks an experienced Ocean Export/Import Manager to lead the ocean operations team and ensure efficient movement of shipments from booking to final delivery. You will manage day-to-day operations, mentor staff, and drive service quality and regulatory compliance.

The role requires a strong background in U.S. ocean freight forwarding (import/export) and the ability to handle multiple priorities in a fast-paced environment.

Qualificações

• 5+ years in U.S. ocean freight forwarding (import/export) required.
• Proven management or supervisory experience in international freight forwarding.
• Strong knowledge of ocean freight documentation and U.S. regulations.

Responsabilidades

• Oversee ocean import and export operations from booking to delivery.
• Lead, mentor and develop the ocean operations team.
• Monitor shipments and ensure accurate documentation and cargo handling.
• Manage carrier bookings, B/Ls, arrival notices, and delivery orders.
• Coordinate with carriers, terminals, truckers, customs brokers and overseas offices.
• Ensure compliance with regulations and company procedures.
• Resolve operational issues and customer escalations efficiently.
• Maintain relationships with customers, carriers, vendors and partners.
• Provide regular updates to senior management.
• Identify opportunities to improve processes, efficiency and profitability.
• Support sales and management to drive growth.
• Ensure accurate invoicing and documentation.

Conhecimentos

Leadership

Customer service

Communication

Problem solving

Multitasking

Team mentoring

Ferramentas

CargoWise

Descrição da oferta de emprego

Ocean Export/Import Manager | New York, NY | Salary up to $100,000

This is a hands-on management position responsible for ensuring the efficient movement of ocean freight, maintaining strong customer relationships, and providing leadership and direction to the operations team. The ideal candidate will have a strong background in U.S. ocean freight forwarding, with experience across both import and export operations and the ability to manage day-to-day operations while driving service, efficiency, and compliance.

• Salary up to $100,000, depending on experience.
• Benefits package.
• Leadership role with responsibility for a growing ocean operations team.
• Professional growth and career development opportunities.

Key Responsibilities

• Manage and oversee ocean import and export operations from booking through final delivery.
• Lead, mentor, and develop the ocean operations team.
• Monitor shipments, ensuring timely and accurate handling of documentation and cargo.
• Manage carrier bookings, bills of lading, arrival notices, delivery orders, and other ocean documentation.
• Oversee FCL and LCL shipments and coordinate with carriers, terminals, truckers, customs brokers, and overseas offices/agents.
• Ensure compliance with U.S. import/export regulations and company procedures.
• Resolve operational issues, delays, and customer escalations efficiently.
• Maintain strong relationships with customers, carriers, vendors, and international partners.
• Monitor team performance, productivity, and service levels.
• Identify opportunities to improve processes, efficiency, and profitability.
• Work closely with sales and management to support customer retention and business growth.
• Ensure accurate and timely invoicing and documentation.
• Provide regular operational updates and reporting to senior management.

Requirements

• 5+ years of U.S. ocean freight forwarding experience, with strong knowledge of both import and export operations.
• Previous management or supervisory experience within an international freight forwarder.
• Strong understanding of ocean freight documentation, processes, and U.S. regulations.
• Experience with FCL and LCL shipments.
• Strong knowledge of steamship lines, terminals, trucking, customs clearance, and delivery processes.
• Excellent customer service and problem-solving skills.
• Strong communication and leadership abilities.
• Ability to manage multiple priorities in a fast‑paced freight forwarding environment.
• Experience with freight forwarding software such as CargoWise is preferred.