Ocean Import Coordinator

Oecgroup; Santa Ana (CA); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Hybrid work schedule

Laptop provided

10 days PTO

Paid holidays

401K

Job summary

OEC Group is seeking an Ocean Import Coordinator to handle day-to-day import shipments, document processing, and status reporting to clients and partners. The role involves coordinating with carriers, warehouses, and agents to maintain accurate shipment information.

The ideal candidate has at least 1 year in freight forwarding ocean import/export, strong data-entry skills, and proficiency with MS Office. Bilingual English/ Mandarin is a plus but not required.

Qualifications

• 1 year+ experience in ocean import/export operations.
• CargoWise One experience preferred.
• Proficiency with MS Office (Outlook/Teams/Word/Excel).
• Strong data-entry and communication skills.
• Bilingual English/Mandarin a plus but not required.

Responsibilities

• Manage electronic files: Arrival Notice, 7501, BOL issuance, etc.
• Track and trace ocean import shipments in CargoWise One; coordinate with partners.
• Notify clients and agents about delays or documentation issues.
• Resolve problems between customers, carriers and vendors.
• Trace rail shipments to provide ETA updates and pickup numbers.

Skills

Data entry

Microsoft Office

Communication

Bilingual EN/ mandarin

Education

Associate degree or higher

Tools

CargoWise One

Job description

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Established in 1981, Orient Express Container (OEC)Group is one of thetop freight forwarders in thetransportation industry.We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.

Our employees recognize the impact we makein theglobal supply chain through stayingon top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.

As anOcean ImportCoordinator, you willcoordinateday-to-day import shipments, processimport documentation, and report shipment statuses to respective parties.You will be a partner in our Ocean Import department developing and maintaining good relationships with carriers, truckers, customers, and warehouses.

Requirements:

• Minimum 1 years’ experience in the freight forwarding industry handling ocean import or export operations is required.
• Previous experience using the ERP system, CargoWise One, is preferred.
• Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel.
• Proven abilityto handle high volumes of data entry.
• Clear and effective communication skills.
• Bilingual in English and Mandarin is a plus but not required.

Responsibilities:

• Electronic file management (Arrival Notice generating, 7501, BOL issuing, etc.).
• Track, trace, and update ocean import containers/shipments in CargoWise One, coordinating with internal and external partners as needed.
• Communicate shipment delays or documentation issues to clientsand overseas agents.
• Problemresolution between customers, carriers, and vendors.
• Trace rail shipments to provide final ETAupdates and pickup numbers to clients.
• AWS shipment tracing to provide courtesy last free day notice.

Salary:

• $22-$28/hour dependent on transferable experienceand education level.

Benefits:

• Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group.
• 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flextime.
• Full Health Insurancecoverage includingmedical, dental, vision, term life, and accident insurance.
• 401K retirement planwith 3% company match.
• Discounted pet insurance - woof! woof! meow!
• Annual performance bonusand mid-year reviews for salary increases.

Education:

• Associate degree or higher is preferred.

OEC Group is an Equal Opportunity Employer