Ocean Freight Booking Specialist — Global Logistics

Ascent Global Logistics International, LLC; Springfield (MO); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Health, Dental, Vision Insurance

Paid Time Off

PTO

Paid Holidays

Life Insurance

Short- & Long-Term Disability

Employee Assistance Program

Paid Parental Leave

Employee Wellness Program

Flexible Spending Account (FSA)

Tuition Reimbursement

Health Savings Account (HSA)

Overtime, Differential & Bonus Pay

Job summary

Ascent Global Logistics seeks an Ocean Booking Agent to facilitate movement of ocean import shipments (FCL/LCL) from origin to destination. You will be the booking contact for customers, issue quotes and schedule bookings while coordinating with overseas agents and ensuring compliance.

Ideal candidates have 2+ years in customer service and freight forwarding, with NVOCC exposure preferred. Competitive benefits are included and a café style work environment is provided.

Qualifications

• High school diploma or GED required; college degree helpful.
• Customer service experience: 2 years required.
• Freight Forwarding: 2 years preferred.
• NVOCC: 2 years preferred.
• Must be able to work first or second shift.

Responsibilities

• Facilitate accurate and timely movement of ocean import shipments from origin to destination per standards.
• Serve as the booking point of contact for ocean customers to ensure prompt, accurate service.
• Request freight quotations including container capacities, packing dimensions and weights.
• Schedule ocean bookings for hazardous and nonhazardous materials; simple and complex cargo.
• Coordinate routing and rating; provide quotes and work with overseas agents.
• Review daily booking activity for operational and compliance purposes.
• Troubleshoot and resolve challenges including customs and logistic issues.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

College degree

Tools

Microsoft Word

Excel

Ten-key skills

Job description

Ascent Global Logistics seeks an Ocean Booking Agent to facilitate movement of ocean import shipments (FCL/LCL) from origin to destination. You will be the booking contact for customers, issue quotes and schedule bookings while coordinating with overseas agents and ensuring compliance.

Ideal candidates have 2+ years in customer service and freight forwarding, with NVOCC exposure preferred. Competitive benefits are included and a café style work environment is provided.