Ocean Export Supervisor: Growth & Leadership

Expeditors International; Bensenville (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Pro

Growth opportunities within the公司

Employee Referral Program Bonus

Job summary

Expeditors International in Illinois seeks a Customer Service Supervisor to lead a team within our global logistics network. You will ensure exceptional service, reliability, and compliant operations across the supply chain, coaching staff to meet 52 hours of training per year and delivering superior customer outcomes.

You will coordinate with internal offices, manage vendor relationships, and drive performance through data-driven reporting and adherence to company policies.

Qualifications

• Exceeds customer expectations by anticipating and meeting needs.
• Abides by policies and government regulations.
• Keeps deadlines, stays organized and on schedule.
• Communicates clearly with customers and colleagues.

Responsibilities

• Onboards new hires with clear expectations and provides regular feedback.
• Ensures 52 hours of relevant training per year per employee.
• Leads staff development and performance reviews.
• Maintains compliance with internal policies and external regulations.

Skills

Customer Service

Communication

Reliability

Leadership

Education

Industry-specific qualification

Job description

Expeditors International in Illinois seeks a Customer Service Supervisor to lead a team within our global logistics network. You will ensure exceptional service, reliability, and compliant operations across the supply chain, coaching staff to meet 52 hours of training per year and delivering superior customer outcomes.

You will coordinate with internal offices, manage vendor relationships, and drive performance through data-driven reporting and adherence to company policies.