Ocean Export Operator

Altius Talent | Freight Forwarding Recruitment; Houston (TX); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

401(k) with company contribution

PTO & Holidays

Career progression

Supportive team environment

Job summary

Altius Talent in Houston partners with a well-established international freight forwarder to recruit an experienced Ocean Export Operator. You will manage the end-to-end ocean export process from booking through final departure, liaising with customers, carriers and overseas offices.

Required: 2+ years in Ocean Export Freight Forwarding, strong communication, and ability to manage multiple shipments in a fast-paced environment. CargoWise experience is a plus.

Qualifications

• 2+ years' experience within Ocean Export Freight Forwarding.
• Strong understanding of international Ocean Export operations.
• Experience handling export documentation and compliance requirements.
• Excellent communication and customer service skills.
• Ability to manage multiple shipments in a fast-paced environment.
• Experience using CargoWise or another freight forwarding system is advantageous.

Responsibilities

• Manage the full Ocean Export process from A-Z.
• Arrange bookings with ocean carriers and negotiate schedules where required.
• Prepare and process export documentation including Bills of Lading, AES filings and commercial documentation.
• Coordinate with trucking companies, warehouses, steamship lines and overseas agents.
• Ensure shipments move in line with customer requirements and deadlines.
• Provide proactive updates and exceptional customer service throughout the shipment lifecycle.
• Resolve operational issues and maintain relationships with customers and suppliers.
• Ensure compliance with U.S. export regulations and company procedures.
• Accurately update shipment milestones within the company's freight forwarding system.

Skills

Ocean Export Operations

Documentation handling

Customer service

Multi-shipment management

CargoWise experience (advantageous)

Tools

CargoWise

Job description

Altius Talent is partnering with a well-established international freight forwarder in the Houston area to recruit an experienced Ocean Export Operator.

This is an excellent opportunity to join a growing operations team, managing international Ocean Export shipments from booking through to final departure while working closely with customers, carriers and overseas offices.

Responsibilities

• Manage the full Ocean Export process from A-Z
• Arrange bookings with ocean carriers and negotiate schedules where required
• Prepare and process export documentation including Bills of Lading, AES filings and commercial documentation
• Coordinate with trucking companies, warehouses, steamship lines and overseas agents
• Ensure shipments move in line with customer requirements and deadlines
• Provide proactive updates and exceptional customer service throughout the shipment lifecycle
• Resolve operational issues and maintain strong relationships with customers and suppliers
• Ensure compliance with all U.S. export regulations and company procedures
• Accurately update shipment milestones within the company's freight forwarding system

Requirements

• 2+ years' experience within Ocean Export Freight Forwarding
• Strong understanding of international Ocean Export operations
• Experience handling export documentation and compliance requirements
• Excellent communication and customer service skills
• Ability to manage multiple shipments in a fast-paced environment
• Experience using CargoWise or another freight forwarding system is advantageous
• Strong organisational skills and attention to detail

What's on Offer

• Base salary up to $65,000
• 401(k) with company contribution
• Paid Time Off & Holidays
• Career progression within a growing international freight forwarder
• Supportive team environment with ongoing development opportunities

If you have experience in Ocean Export Operations and are looking for your next opportunity in the Houston market, I'd be happy to discuss this role with you in confidence.