Ocean Export Global Forwarding Specialist

C.H. Robinson; Charleston (SC); Híbrido; USD 27.000 - 57.000; Jornada completa

Descripción de la vacante

C.H. Robinson is seeking a Global Forwarding Agent (Ocean Export) to manage the shipment lifecycle for our customers, ensuring timely execution from order to delivery.

You will be hands-on with customers, addressing transportation and documentation issues and working closely with internal teams to deliver optimal service. The role requires strong communication, attention to detail, and the ability to thrive in a fast-paced environment.

Formación

• High school degree or GED equivalent.
• Minimum of 1 year of Global Forwarding experience.
• Bachelor’s degree is preferred.
• Proficient in Microsoft Office Suite of programs.
• Excellent communication, prioritization, and multi-tasking skills.
• Proven track record of strong customer service and client focus.
• Ability to work in a fast-paced and deadline-driven environment.

Responsabilidades

• Understand international shipping processes from PO issuance to cargo delivery.
• Coordinate shipment tasks to meet customer SOP requirements, including booking approvals and pre-alerts.
• Collaborate with international teams and third-party agents to ensure efficiency and excellent service.
• Build and maintain strong relationships with customers and provide reporting/documentation support.

Conocimientos

Excellent communication

Customer service

Prioritization

Multi-tasking

Educación

High school degree or GED

Bachelor’s degree

Herramientas

Microsoft Office Suite

Descripción del empleo

C.H. Robinson is seeking a Global Forwarding Agent (Ocean Export) to manage the shipment lifecycle for our customers, ensuring timely execution from order to delivery.

You will be hands-on with customers, addressing transportation and documentation issues and working closely with internal teams to deliver optimal service. The role requires strong communication, attention to detail, and the ability to thrive in a fast-paced environment.