Ocean Export Agent

Expeditors; Humble (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Employee Referral Program Bonus

Job summary

Expeditors is seeking an Ocean Export Lead Agent in Humble, TX to ensure timely freight flow and excellent customer service in the Ocean Export Department.

Responsibilities include data entry, tracking shipments, and maintaining compliance while collaborating with leadership to improve efficiency. Fluency in English and strong organizational skills are essential.

Qualifications

• Fluent in English and strong interpersonal communication required.
• Excellent data entry and attention to detail.
• Pro-active, well-organized, and able to manage multiple tasks.

Responsibilities

• Ensure timely and accurate movement of freight and information.
• Enter data accurately into the operational system.
• Track and trace Ocean Export files and reporting.
• Maintain compliance with government and internal regulations.
• Identify opportunities to improve process efficiency and productivity.
• Ensure SOPs are up-to-date and followed.

Skills

Fluent English

Strong communication

Organizational skills

Pro-active

Data entry accuracy

Tools

Excel

Word

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Export Files and reporting
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in English

Reporting Structure

• Ocean Export Lead Agent, Supervisor and Manager

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus