Occupancy Specialist

Westfield Senior Housing; Westfield (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Care

401k with match

PTO/sick time

Job summary

Westfield Senior Housing is seeking an Occupancy Specialist to manage tenant occupancy and ensure compliance with Tax Credit and HUD occupancy regulations. The role includes maintaining files, processing applications, managing waiting lists, and conducting certifications and tours with residents and families.

Candidate should have occupancy and tax credit certifications, experience with Yardi Classic and Breeze Compliance, and 3–5 years’ experience with elderly residents.

Qualifications

• Occupancy Specialist Certification required.
• Tax Credit Certification required.
• Experience with Yardi Classic and Breeze Compliance software.
• 3–5 years of experience with elderly residents and families recommended.
• Bachelor’s Degree recommended.

Responsibilities

• Manages tenant occupancy and minimizes vacancies.
• Maintain all occupancy files in an organized fashion.
• Update occupancy forms and Tenant Selection Plan.
• Plan and manage waiting list openings and advertising.
• Maintain and purge waiting lists.
• Conduct resident certifications and re-certifications.
• Run EIV and SAVE reports as required.
• Assist in initial interviews with prospective residents.
• Assist in conducting apartment tours with tenants and families.
• Schedule re-certification interviews and lease renewals.
• Prepare lease renewal correspondence.
• Carry out other tasks as assigned by supervisor.

Skills

Occupancy management

Tenant relations

Documentation

Education

Bachelor’s Degree

Tools

Yardi Classic

Breeze Compliance

Job description

We are currently recruiting for an Occupancy Specialist to join our team at Westfield Senior Citizen Housing! In this role, you will be responsible for occupancy, and compliance with Tax Credit and HUD occupancy regulations.

RESPONSIBILITIES

• Manages tenant occupancy. Works to minimize vacancies.
• Maintain all occupancy files in a neat and organized fashion.
• Update and maintain all occupancy forms, Tenant Selection Plan.
• Plan and manage opening of waiting list, including the placement of advertisements, update of application forms, review and processing of applications.
• Maintain and purge waiting list
• Conduct resident certifications and re-certifications.
• Run EIV and SAVE reports as required.
• Assists in conducting initial interviews with prospective residents.
• Assists in conducting apartment tours with tenants and families.
• Schedule re-certification interviews.
• Prepare lease renewal correspondence.
• Carry out other tasks as assigned by supervisor.

WORKING BEHAVIORS

• Adhere to and carry out all policies and procedures.
• Maintain current required certifications.
• Establish and maintain constructive working relationships with coworker, residents, families and visitors.
• Maintain confidentiality of verbal and written information pertaining to residents, facility operations and personnel.
• Promote Westfield Senior Citizens Housing Corporation in a positive way.
• Promote teamwork in providing services to residents
• No smoking in the building or while operating any and all equipment

KNOWLEDGE EXPECTATIONS

• Knowledge of housing management methods.
• Ability to work cooperatively and patiently with tenants, associates, superiors and families.
• Ability to prepare clear, concise and accurate written documents for funding reimbursement, certifications.
• Ability to oversee and accurately maintain tenant records and files
• Ability to operate a computer and maintain certification data to maximize performance

WORKING CONDITIONS

• Heated/air-conditioned, well-lit facility with minimal barriers
• Repetitive motion with use of computer and typing
• Extended sitting for up to 2-3 hours

QUALIFICATIONS

• Occupancy Specialist Certification.
• Tax Credit Certification.
• Experience with Yardi Classic /Breeze Compliance software preferred
• 3-5 years of experience working with the elderly and their families recommended.
• Bachelor’s Degree recommended.

COMPENSATION & BENEFITS

• Health Care
• 401k with match
• PTO/sick time (increases based on tenure)