Observability Platform Architect: Drive Actionable Insights

LogicalisUS; United States; In loco; USD 110.000 - 145.000; Tempo pieno

Descrizione del lavoro

Logicalis is seeking an Observability Architect to own the enterprise observability platform across Managed Services, driving a scalable, outcome-based architecture that improves operational efficiency, reduces alert noise, and delivers actionable service intelligence.

This role directly impacts service quality, cost-to-serve, and customer value by ensuring monitoring data translates into measurable business outcomes.

Competenze

• 8+ years in monitoring/observability.
• MSP or multi-tenant experience.
• Strong platform knowledge: LogicMonitor, Datadog, Dynatrace.
• Familiar with OpenTelemetry, CMDB, and ServiceNow.

Mansioni

• Owns enterprise observability reference architecture.
• Drives platform effectiveness and signal quality.
• Translates telemetry into business insights.
• Ensures alerts are actionable and aligned to SLAs.
• Supports NOC/Operations through escalations.

Conoscenze

Observability

NOC/Operations

Vendor management

Telemetry analysis

Stakeholder mgmt

Formazione

Bachelor’s degree in IT/CS

Strumenti

LogicMonitor

Datadog

Dynatrace

IBM Instana

Grafana

Descrizione del lavoro

Logicalis is seeking an Observability Architect to own the enterprise observability platform across Managed Services, driving a scalable, outcome-based architecture that improves operational efficiency, reduces alert noise, and delivers actionable service intelligence.

This role directly impacts service quality, cost-to-serve, and customer value by ensuring monitoring data translates into measurable business outcomes.