OB/GYN Scheduling & Patient Care Specialist

St. Joseph’s/Candler Health System; Savannah, Northern (GA, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

St. Joseph’s/Candler Health System in Savannah, GA is seeking a Scheduling Specialist to coordinate exam times per protocol while considering patient and departmental convenience. The role includes coordinating pre-op testing when needed and verifying benefits.

The position also handles prepayment collections for procedures, secures prior authorizations, and provides patient education. You will assist with clerical duties and telephone coverage, supporting clinical teams through the patient-prep

Qualifications

• 1–2 years of medical office experience required.
• High School Diploma preferred.

Responsibilities

• Ensures accurate scheduling, rescheduling, cancellations and verification of the patients appointment with the correct MD, modality, special equipment and studies. Repeats appointment date, time and location prior to ending call. Schedules interpreters for patients as needed.
• Performs pre-certification tasks when needed prior to services being rendered. Accurately updates and documents the referral in eClinical Works to include closing referral.
• Compliant with accessing and extracting confidential patient information for acquiring insurance authorizations. Clear, precise communication.
• Calls patients at home after surgery to provide follow up and opportunity to clarify any instructions and answer questions.
• Patients receive thorough and accurate information concerning their condition and related procedures. Education materials are kept up to date and in adequate supply.

Skills

Scheduling

Communication

Organization

Patient education

Education

High School Diploma

Tools

eClinical Works

Job description

St. Joseph’s/Candler Health System in Savannah, GA is seeking a Scheduling Specialist to coordinate exam times per protocol while considering patient and departmental convenience. The role includes coordinating pre-op testing when needed and verifying benefits.

The position also handles prepayment collections for procedures, secures prior authorizations, and provides patient education. You will assist with clerical duties and telephone coverage, supporting clinical teams through the patient-prep