Patient Experience Coordinator

St. Joseph's/Candler; Savannah (GA); Presencial; USD 35 000 - 52 000; Tempo integral

Resumo da oferta

St. Joseph's/Candler in Savannah, GA is seeking a patient-focused administrative representative for the front desk. You will greet patients, manage calls, verify insurance, schedule appointments, and support the Practice Manager to ensure a smooth patient experience.

You will handle patient forms, protect privacy, use EMR systems, and coordinate with interpreters when needed. Strong communication and professionalism are essential to maintain a welcoming environment and accurate records.

Qualificações

• Associates Degree - Preferred
• 1 Year Office Practice Setting - Preferred
• Knowledge of medical/insurance terminology - Preferred

Responsabilidades

• Register patients in the software system with accuracy and attention to data.
• Schedule appointments, provide options, and coordinate with providers.
• Process referrals and prior authorizations; document in EMR.
• Answer and route incoming calls; triage clinical issues and maintain privacy.
• Communicate clearly and professionally; support patient satisfaction initiatives.
• Index faxes, process documents, collect payments and copays; assist cross-coverage.

Conhecimentos

Medical terminology

Customer service

Office etiquette

Office experience (1 year)

Formação académica

Associates Degree - Preferred

Descrição da oferta de emprego

St. Joseph's/Candler in Savannah, GA is seeking a patient-focused administrative representative for the front desk. You will greet patients, manage calls, verify insurance, schedule appointments, and support the Practice Manager to ensure a smooth patient experience.

You will handle patient forms, protect privacy, use EMR systems, and coordinate with interpreters when needed. Strong communication and professionalism are essential to maintain a welcoming environment and accurate records.