OB/GYN Patient Services Specialist

Carolinas Medical Center; South Elgin (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Advocate Medical Group in South Elgin, IL, is hiring a Patient Service Representative for the Obstetrics/Gynecology department. This full-time role supports providers, schedules appointments, handles registrations and billing, and strives to ensure a compassionate patient experience.

Work hours are clinic-based, typically Monday through Friday with extended days in the OB/Gyn area. The ideal candidate has a high school diploma, 1–2 years of customer service experience, and comfort handling

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult caller/patients.

Responsibilities

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Advocate Medical Group in South Elgin, IL, is hiring a Patient Service Representative for the Obstetrics/Gynecology department. This full-time role supports providers, schedules appointments, handles registrations and billing, and strives to ensure a compassionate patient experience.

Work hours are clinic-based, typically Monday through Friday with extended days in the OB/Gyn area. The ideal candidate has a high school diploma, 1–2 years of customer service experience, and comfort handling