OB/GYN Front Desk & Patient Experience Specialist

Advocate Health Care; Macon (GA); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Educational Assistance Program

Retirement plans

Job summary

Advocate Health is seeking a full-time front desk/registration associate for the AHNMG OB/GYN department in Macon, GA. The role offers 40 hours per week with a pay range $19.80–$29.70 per hour and requires a high school diploma or GED, computer experience, and customer relations experience.

Responsibilities include patient registration, insurance verification, scheduling, cash handling, and promoting the use of front-end technology to improve the patient experience while maintaining accurate

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and ability to interact with patients and families in sensitive situations.
• Demonstrates critical thinking and decisive judgment in a fast-paced environment; work cohesively on a team and independently.
• Manage patient registration, insurance verification, scheduling, collection and cash receipting, and front desk activities with accuracy.
• Encourage patient use of front-end technology during registration.
• Enter and maintain confidential patient information including insurance, billing and payment details.
• Assist billing functions or direct to billing office.
• Demonstrate knowledge of emergency codes and applicable regulations.
• Monitor inventory and stock medications and equipment.

Skills

Customer service

Interpersonal skills

Critical thinking

Teamwork

Attention to detail

Communication

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health is seeking a full-time front desk/registration associate for the AHNMG OB/GYN department in Macon, GA. The role offers 40 hours per week with a pay range $19.80–$29.70 per hour and requires a high school diploma or GED, computer experience, and customer relations experience.

Responsibilities include patient registration, insurance verification, scheduling, cash handling, and promoting the use of front-end technology to improve the patient experience while maintaining accurate