OB-GYN Clinic Coordinator

Rush University Medical Center; Chicago (IL); On-site; USD 26,000 - 41,000; Full time

Job summary

Rush University Medical Center in Chicago, IL seeks a Clinic Administrative Specialist for the OB GYN Clinic. The role handles front-desk duties, patient reception, scheduling, and health information management using the EPIC system.

This full-time position requires attention to detail, strong customer service, and the ability to work in a fast-paced clinical setting. Qualifications include a high school diploma, basic computer skills, and excellent communication.

Qualifications

• High school diploma required.
• Basic computer knowledge required.
• Strong attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitive handling of patient health information.
• Ability to use EPIC scheduling system efficiently.
• Ability to sit for long periods and stay professional under stress.
• Flexible and adaptable to changes.
• Must pass EPIC scheduling test (3 attempts within 45 days).
• Willingness to travel to offsite locations as needed.

Responsibilities

• Answer phones and assist patients and visitors.
• Manage clinic mail, faxes, filing, and supplies.
• Retrieve referrals and orders in EPIC; assist with Release of Information.
• Maintain HIM and office protocol for medical records.
• Schedule, cancel, or reschedule patient appointments and send reminders.
• Route patients to pre-registration for insurance verification.
• Prepare and disseminate patient letters and EPIC correspondence.
• Collaborate with the medical practice team to solve issues.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Attention to detail

Basic computer skills

EPIC proficiency

Adaptability

Calm under pressure

Scheduling coordination

Education

High school diploma

Tools

EPIC

Job description

Rush University Medical Center in Chicago, IL seeks a Clinic Administrative Specialist for the OB GYN Clinic. The role handles front-desk duties, patient reception, scheduling, and health information management using the EPIC system.

This full-time position requires attention to detail, strong customer service, and the ability to work in a fast-paced clinical setting. Qualifications include a high school diploma, basic computer skills, and excellent communication.