OAS Testing Center Coordinator (Multiple Positions)

Florida State University; Tallahassee (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Florida State University’s Office of Accessibility Services (OAS) seeks a capable administrator to oversee daily testing center operations and supervise proctoring staff. The role involves preparing facilities, materials, and equipment for daily use, while upholding confidentiality and integrity.

You will guide students and instructors through test service eligibility, setup, scheduling, and special accommodations, including DAW-related support.

Qualifications

• Bachelor's degree with two years of related experience.
• Alternatively, a high school diploma with six years of related experience.
• Experience in testing centers or academic support is a plus.

Responsibilities

• Manages the daily operations of the testing center and supervises OPS proctoring staff.
• Prepares the facility, exam materials, and equipment for daily use; ensures equipment is in proper working order.
• Guides students and instructors through test service eligibility, setup, and scheduling steps.
• Maintains the exam registration system and the exam calendar; makes scheduling adjustments and special provisions as able.
• Coordinates expanded OAS operations for final exam week in Fall and Spring semesters; includes alternative schedules and extended hours.
• Assists with development and implementation of internal and external programs (e.g., workshops, training, events, orientations).
• Reviews exam policies to ensure compliance with proctoring standards and conducts research to improve assessment services.
• Performs other duties that support academic integrity initiatives and the mission of the department.

Education

Bachelor's degree + 2 years experience

High school diploma + 6 years experience

Job description

Department

Office of Accessibility Services (OAS)

Department of Student Support and Transitions (DSST)

Florida State University

108 Student Services Building

874 Traditions Way, Tallahassee, Florida 32306-4167

Responsibilities

Manages the daily operations of the testing center and supervises OPS proctoring staff. Prepares the facility, exam materials, and equipment for daily use. Ensures equipment is in proper working order. Promotes strong customer service, professionalism, confidentiality, and academic integrity.

Guides students and instructors through test service eligibility, setup, and scheduling steps. Including additional support to students requiring special accommodation, such as individual proctoring needs coordination of DAW activities, OAS scholarship programming, and assisting in overseeing programs and services.

Maintains the exam registration system and the exam calendar. Make scheduling adjustments and special provisions as able. Troubleshoots, resolves, and reports all issues that occur in the OAS Testing Center.

Coordinates expanded OAS operations for final exam week in Fall and Spring semesters. This includes alternative schedules and extended hours.

Assists with the development and implementation of internal and external, independent and collaborative programming (e.g., workshops, training, events, orientations, etc.). Including but not limited to: DAW and Graduation/Celebration (internal, OAS Students).

Reviews exam policies and procedures to ensure compliance with all national and local proctoring standards. Researches assessment best practices and advises fellow staff accordingly. Completes special research projects to improve assessment services.

Performs other duties as assigned that support academic integrity initiatives and the mission of the department.

Qualifications

Bachelor's and two years of experience or a high school diploma or equivalent and six years or experience. (Note: or a post high school education and experience equal to six years).

Contact Info

Amber Wagner or Elizabeth Rudisill

Office: [phone]

Fax: [phone]

Email: [e-mail]

Office of Accessibility Services (OAS)

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about Florida State University and our campuses.

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Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

The position is open until filled.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.