O2C Billing & Revenue Ops Specialist

RevolutionParts; Tempe (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401K match

Parental leave

Benefits package

Job summary

RevolutionParts in Tempe, AZ is seeking an Order to Cash Specialist to own end-to-end billing across SaaS, usage metrics, and pass-through costs. You will partner with Sales, Customer Success, and Finance to ensure accurate invoicing and data integrity in a high-volume environment.

This role focuses on preventing revenue leakage, auditing billing runs, and driving improvements across the order-to-cash cycle, including upstream data alignment with Salesforce and downstream billing systems.

Qualifications

• Bachelor’s Degree in Finance, Accounting, Business Administration, or equivalent practical experience.
• 2 to 4 years of experience in Accounts Receivable, collections, billing operations, or a related Order-to-Cash function.
• Familiarity with modern billing platforms and financial tooling (e.g., Stripe,Zuora, Chargebee, or Tabs).
• Solid understanding of financial metrics like DSO, bad debt reserves, and revenue recognition fundamentals.
• Experience with subscription and/or usage-based billing models in a SaaS, eCommerce, or tech environment.
• Sharp attention to detail with sound judgment on when to resolve issues independently versus when to elevate.
• Strong written and verbal communication skills; persistent and relationship-conscious when handling delicate collection calls.

Responsibilities

• Execute Multi-Stream Billing - Own the end-to-end monthly billing execution across complex, multi-tiered revenue streams; including SaaS subscriptions, usage-based metrics, marketing agency fees, and customer pass-through expenses.
• Own invoice generation and accuracy, validating billing details against closed deal terms, order forms, and Salesforce contract records to prevent disputes before they start.
• Salesforce Tabs Data Alignment - Bridge the operational gap between upstream Salesforce Opportunity/Contract data and downstream Tabs billing engine execution. Identify, troubleshoot, and fix deal-mapping errors, non-standard terms, or missing metadata before deals sync and generate invoices.
• Conduct systematic pre-billing audits to catch and eliminate duplicate charges, incorrect fee tiers, or erroneous pass-through markups prior to invoice delivery.
• Regularly reconcile active billing schedules in Tabs against Salesforce contract statuses to guarantee that churned or cancelled customers are immediately removed from recurring billing runs.
• Monitor newly activated customer accounts to ensure usage tracking starts accurately on day one, and track contract renewal dates to prevent missed or delayed billing cycles.
• Perform periodic completeness checks across all product usage and pass-through costs to ensure all eligible revenue is captured and billed in full.
• Serve as an operational gatekeeper on non-standard deals or complex pass-through fee structures during pre-quote reviews. Partner with Finance and RevOps to continuously refine sync rules, eliminating manual workarounds and recurring billing bottlenecks.
• Identify and fix process gaps, with a focus on documentation and organization level visibility to process updates.

Skills

Communication skills

Analytical mindset

Cross-functional collaboration

Attention to detail

Education

Bachelor’s Degree in Finance, Accounting, or Business Administration

Tools

Salesforce

Stripe

Zuora

Chargebee

Tabs

Job description

RevolutionParts in Tempe, AZ is seeking an Order to Cash Specialist to own end-to-end billing across SaaS, usage metrics, and pass-through costs. You will partner with Sales, Customer Success, and Finance to ensure accurate invoicing and data integrity in a high-volume environment.

This role focuses on preventing revenue leakage, auditing billing runs, and driving improvements across the order-to-cash cycle, including upstream data alignment with Salesforce and downstream billing systems.