Manager, IT Delivery: Agile Practices
NBMBAA
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Job summary
The Options Clearing Corporation (OCC) seeks a strategic Agile Transformation leader and Jira Product Manager to drive enterprise Agile adoption across the organization’s delivery teams in a fast-paced environment.
You will mentor Scrum Masters, own Jira configurations, workflows, and dashboards, and partner with senior leaders to mature practices from foundational to advanced levels, delivering measurable improvements in delivery velocity. This is a full-time, on-site role in Chicago.
Qualifications
- Minimum 5 years direct experience leading agile software teams.
- Proven track record managing high-performing Agile teams through delivery lifecycles.
- Experience as Jira Product Manager or Jira Administrator in an enterprise environment.
- Translate Agile process needs into tool configurations and governance.
- Demonstrated servant leadership and effective stakeholder collaboration.
Responsibilities
- Lead a high-performing team of Scrum Masters across multiple product teams.
- Own Jira instance strategy, including workflows, schemes, and dashboards.
- Develop and socialize Agile best practices across the organization.
- Partner with senior leaders to mature enterprise Agile capabilities.
- Coach teams to embed Agile principles and drive measurable improvements.
Skills
Education
Tools
Job description
To be considered for this position, applications and resumes are accepted only through our careers site by directly applying to the posted job. We do not accept unsolicited resumes or sales solicitations from staffing agencies. Any OCC employee wishing to submit a referral must do so through their Workday account. Any resume submitted outside of an active job posting will not be considered for employment.
This strategic leadership role drives organizational Agile transformation by leading a team of practitioners who teach, mentor, and advise stakeholders across the enterprise on Agile methodologies and practices. The position demands proven expertise in multiple Agile frameworks at both program and team levels, combined with demonstrated people management capabilities to foster operational excellence and continuous improvement. As a transformation catalyst, you will shape how delivery teams mature their Agile capabilities while influencing senior stakeholders to create an environment where Agile principles become embedded in the organization’s operational DNA. This role also serves as a Jira Product Manager, owning the configuration, governance, and optimization of Jira as the enterprise Agile delivery platform.
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
- Lead a high-performing team of Scrum Masters deployed across multiple product teams while managing relationships with managed service providers
- Foster a culture where delivery teams self-organize and achieve objectives through coaching rather than directive management
- Create a psychologically safe environment that encourages transparent problem-solving, constructive conflict resolution, and continuous improvement
- Implement robust accountability frameworks to ensure Scrum Masters fulfill their roles effectively while monitoring team performance metrics
- Serve as the Jira Product Manager, governing project configurations, workflows, permission schemes, and board setups to ensure consistency and alignment across product teams
- Partner directly with the Group Director and cross-functional senior leaders to evolve enterprise Agile capabilities that align with changing business priorities
- Design and implement systematic approaches to mature Agile teams/squads from foundational to advanced practices
- Develop and socialize Agile best practices tailored to the organization's unique context and challenges
- Conduct regular Agile maturity assessments, using insights to create targeted improvement roadmaps
- Own the Jira instance strategy, including scheme standardization, custom field management, and automation rules that support Agile maturity progression
- Design and maintain Jira dashboards and Advanced Roadmaps (formerly Jira Portfolio) views that provide leadership with real-time delivery visibility
- Serve as a strategic advisor to Product Owners and delivery teams, modeling servant leadership principles
- Facilitate critical discussions and decision-making forums that drive clarity and alignment
- Establish multi-directional communication frameworks that enhance transparency and information flow
- Proactively identify and mitigate project risks through structured governance approaches
- Champion a data-driven approach to measuring and improving team performance
- Lead regular retrospectives at the program level to identify systemic improvement opportunities
- Develop and refine Agile ceremonies that maximize team productivity and engagement
- Create feedback mechanisms that promote ongoing learning and adaptation
- Continuously evaluate and optimize Jira configurations, automations, and integrations to reduce friction and improve team velocity tracking
- This role requires an exceptional leader who can balance tactical execution with strategic vision, adeptly navigate complex organizational dynamics, and drive measurable improvements in delivery capabilities while nurturing a collaborative Agile culture.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the primary functions.
- Demonstrated success guiding organizations through Agile transformations with proven frameworks for building high-performing Agile teams
- Extensive experience leading Scrum Masters, including career development and professional growth of direct reports
- Practical experience implementing and managing Agile-specific metrics and KPIs that drive meaningful improvement
- Deep understanding of Scaled Agile Framework (SAFe) with direct implementation experience
- Hands-on experience with multiple Agile methodologies beyond Scrum, including XP, Kanban, and other frameworks
- Proven capability in enterprise-scale release planning and coordination
- Experience consolidating and analyzing data from diverse sources to identify trends and drive decisions
- Proven experience serving as a Jira Product Manager or Jira Administrator, with the ability to translate Agile process needs into tool configurations
- Outstanding verbal and written communication skills with ability to influence across all organizational levels
- Strong analytical mindset with exceptional reasoning and problem-solving abilities
- Demonstrated servant leadership approach to team management
- Self-motivated professional capable of working independently with minimal supervision
- Practical experience working within diverse Scrum teams across varied contexts (team sizes, organizational cultures, co-located/distributed environments)
- Continuous professional development evidenced by recent Agile training, conference participation, and community involvement
- Experience supporting regulatory compliance through documented process flows
- Demonstrated ability to analyze complex data sets and translate findings into actionable insights
- The ideal candidate will combine strategic vision with hands‑on Agile expertise, balancing technical knowledge with exceptional people leadership capabilities to drive organizational transformation
- Jira Product Manager experience, including administration of projects, workflows, permission schemes, notification schemes, and custom fields at an enterprise scale (5+ years required)
- Advanced proficiency with Jira Advanced Roadmaps (formerly Portfolio) for program-level planning, capacity management, and dependency tracking
- Experience building and maintaining Jira automations, integrations (e.g., Confluence, Bitbucket/GitHub, ServiceNow), and reporting dashboards using native and third‑party tools (e.g., EazyBI, Scriptrunner)
- Demonstrated expertise with business productivity tools including Microsoft Excel, PowerPoint, and Project for data analysis and stakeholder communications
- Working knowledge of ServiceNow or similar ticketing systems for process management and workflow automation
- Fundamental understanding of IT infrastructure and systems design principles that impact team operations
- Jira Product Manager experience, including administration of projects, workflows, permission schemes, notification schemes, and custom fields at an enterprise scale (5+ years required)
- Advanced proficiency with Jira Advanced Roadmaps (formerly Portfolio) for program-level planning, capacity management, and dependency tracking
- Experience building and maintaining Jira automations, integrations (e.g., Confluence, Bitbucket/GitHub, ServiceNow), and reporting dashboards using native and third‑party tools (e.g., EazyBI, Scriptrunner)
- Demonstrated expertise with business productivity tools including Microsoft Excel, PowerPoint, and Project for data analysis and stakeholder communications
- Working knowledge of ServiceNow or similar ticketing systems for process management and workflow automation
- Fundamental understanding of IT infrastructure and systems design principles that impact team operations
- Bachelor’s degree in information technology, Computer Science, or related field; or equivalent combination of education and 7+ years relevant experience
- Minimum 5 years direct experience as a Scrum Master leading software development teams applying Agile methodologies
- Proven track record managing high-performing Agile teams through complete delivery lifecycles
- Advanced knowledge of Agile/Scrum frameworks with practical application experience across diverse contexts
- Demonstrated ability to proactively identify potential impediments and guide teams toward effective resolution before issues impact delivery
- Experience as a Jira Product Manager or Jira Administrator in an enterprise environment preferred
- The ideal candidate will combine comprehensive technical tool knowledge with extensive hands‑on Agile leadership experience, enabling them to drive both process excellence and cultural transformation across our organization
- [Preferred] Professional Agile certifications
- [Preferred] Six Sigma
- [Preferred] Atlassian Certified Professional – Jira Project Administration or similar Atlassian certification
The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
