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Swift Transportation

Phoenix (AZ)

On-site

USD 29,000 - 34,000

Full time

6 hours ago
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Benefits offered by this job

401k
Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Pet Insurance
Employee Stock Purchase Plan
Tuition Assistance

Job summary

Swift Transportation is seeking a candidate with customer relations experience to articulate cash flow and start-up costs for trucking ventures. The role emphasizes professional customer engagement, use of available tools, and proactive outreach to potential customers and drivers.

The ideal candidate has strong communication, problem solving, and independent work skills, with a foundation in marketing and small business management. Competitive hourly pay plus commission is offered.

Qualifications

  • Two years experience in customer relations or business adviser in trucking industry required.
  • Basic understanding of marketing and small business management required.
  • Must possess excellent verbal and written communication skills.
  • Must possess exceptional listening and interpersonal skills.
  • Must possess sound judgment and problem solving skills.
  • Must be self motivated and able to work independently.
  • Must possess good understanding of MS Office Suite.

Responsibilities

  • Provide an accurate picture of potential cash flow and related expenses such as routine maintenance, insurance, and other costs associated with starting a small trucking business.
  • Create a high level of professional customer engagement and outstanding customer service by consistently being aware and utlizing all of the tools and programs being provided.
  • Proactively identify and address potential customers by tracking and notifying drivers of approval, trucks available, and other relevent information.
  • Adeptly identify and resolve potential problems that can prohibt exceeding customer and/or company expectations that arise during the contract process while providing error free excecution of all documents required to contract a truck.
  • Intimate knowledge of all suites of services available to assist with identifying possibliites to allow the bst possible solution to the owner.
  • Conduct adult-to-adult conversations to develop an extremely strong, trust-based relationship with owners, potential owners, and co-workers.
  • Relentlessly sharpen your own skills and performance.
  • Nimbly prioritizes the work to be accomplished while building the highest levels of business acumen and commitment to excellence.
  • Perform other duties as assigned by leadership.

Skills

Customer relations
Marketing knowledge
Verbal communication
Written communication
Listening skills
Interpersonal skills
Problem solving
Self-motivation
MS Office Suite

Education

Associate degree in business or related field

Tools

MS Office

Job description

Position at Swift Transportation

Pay Range: $21.00 - $25.00 Hourly + Commission

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Job Responsibilities: What you will do
  • Provide an accurate picture of potential cash flow and related expenses such as routine maintenance, insurance, and other costs associated with starting a small trucking business.
  • Create a high level of professional customer engagement and outstanding customer service by consistently being aware and utlizing all of the tools and programs being provided.
  • Proactively identify and address potential customers by tracking and notifying drivers of approval, trucks available, and other relevent information.
  • Adeptly identify and resolve potential problems that can prohibt exceeding customer and/or company expectations that arise during the contract process while providing error free excecution of all documents required to contract a truck.
  • Intimate knowledge of all suites of services available to assist with identifying possibliites to allow the bst possible solution to the owner.
  • Conduct adult-to-adult conversations to develop an extremely strong, trust-based relationship with owners, potential owners, and co-workers.
  • Relentlessly sharpen your own skills and performance.
  • Nimbly prioritizes the work to be accomplished while building the highest levels of business acumen and commitment to excellence.
  • Perform other duties as assigned by leadership.
Qualifications: What you need to bring
  • Two years experience in customer relations or business adviser in trucking industry required.
  • Basic understanding of marketing and small business management required.
  • Must possess excellent verbal and written communication skills.
  • Must possess exceptional listening and interpersonal skills.
  • Must possess sound judgment and problem solving skills.
  • Must be self motivated and able to work independently.
  • Must possess good understanding of MS Office Suite.
  • Associates degree in business or related field or equivalent combination of education and/or experience required.
What we offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Volunteer opportunities to support our local communities - We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.

Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.

Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.

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