DRIVER RECRUITER

Swift Transportation; New Boston (MI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401k

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Pet Insurance

Employee Stock Purchase Plan

Paid Training

Wellness Programs

Flexible Spending Account

Tuition Assistance

Military Leave

Vendor Discounts

Job summary

Swift Transportation is hiring to support its Owner-Operator program. You will communicate the program details to potential owners and partner with current owners to retain drivers while ensuring compliance with company standards and regulations.

This role focuses on providing clear guidance on startup costs, maintenance expenses, and related charges, while delivering exceptional customer engagement and proactive problem solving in a fast-paced environment at Swift locations.

Qualifications

• Two years experience in customer relations or business adviser in trucking industry.
• Must possess excellent verbal and written communication skills.
• Must possess sound judgment and problem solving skills.
• Must be self motivated and able to work independently.
• Associates degree in business or related field or equivalent combination of education and/or experience required.

Responsibilities

• Provide accurate information about the O/O program to potential owners.
• Support current owners with solutions to aid driver retention.
• Present a clear view of cash flow and startup costs (maintenance, insurance, etc.).
• Engage customers with professional communication and strong service mindset.
• Identify and address potential customers by tracking approvals and truck availability.
• Ensure accurate documentation and contract execution.
• Develop relationships with owners and coworkers based on trust.
• Continuously improve personal skills and performance.
• Prioritize work effectively to meet company standards.

Skills

Customer relations

Communication skills

Problem solving

Independent work

MS Office Suite

Education

Associates degree in business or related field

Tools

MS Office Suite

Job description

Pay Range: $21.00 - $25.00 Hourly + Commission

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Job Responsibilities: What you will do

Effectively communicate 100% accurate information regarding the O/O program to potential O/O's while flawlessly ensuring adherence to company standards and applicable regulations. Provide supportive communication with current O/O's by offering proactive solutions to aide in the retention of the driver.

• Provide an accurate picture of potential cash flow and related expenses such as routine maintenance, insurance, and other costs associated with starting a small trucking business.
• Create a high level of professional customer engagement and outstanding customer service by consistently being aware and utlizing all of the tools and programs being provided.
• Proactively identify and address potential customers by tracking and notifying drivers of approval, trucks available, and other relevent information.
• Adeptly identify and resolve potential problems that can prohibt exceeding customer and/or company expectations that arise during the contract process while providing error free excecution of all documents required to contract a truck.
• Intimate knowledge of all suites of services available to assist with identifying possibliites to allow the bst possible solution to the owner.
• Conduct adult-to-adult conversations to develop an extremely strong, trust-based relationship with owners, potential owners, and co-workers.
• Relentlessly sharpen your own skills and performance.
• Nimbly prioritizes the work to be accomplished while building the highest levels of business acumen and commitment to excellence.
• Perform other duties as assigned by leadership.

Qualifications: What you need to bring

• Two years experience in customer relations or business adviser in trucking industry required.
• Basic understanding of marketing and small business management required.
• Must possess excellent verbal and written communication skills.
• Must possess exceptional listening and interpersonal skills.
• Must possess sound judgment and problem solving skills.
• Must be self motivated and able to work independently.
• Must possess good understanding of MS Office Suite.
• Associates degree in business or related field or equivalent combination of education and/or experience required.

What we offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.
Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.
Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.
Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.

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