NYC Store Manager — Growth & Customer Experience Leader

Subdued; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Performance-based bonus

Paid time off

Employee merchandise discount

Growth opportunities within brand

Job summary

Subdued, an Italian fashion brand with stores in Europe and the United States, seeks a Store Manager for its newest New York City location in Flatiron. You will drive sales, lead a diverse team, and ensure an exceptional customer experience aligned with Subdued’s brand standards.

Responsibilities include daily operations, inventory management, payroll alignment, and collaboration with Visual Merchandising for floor sets and launches. A passion for fashion and customer service is essential.

Qualifications

• 5+ years of Store Manager experience in fashion, apparel, or luxury retail.
• Proven track record of driving sales and developing high-performing teams.
• Strong leadership, communication, and coaching skills.
• Experience recruiting, hiring, and retaining talent.
• Ability to analyze business performance and take action based on results.
• Strong organizational and time-management skills.
• Comfortable working in a fast-paced, entrepreneurial environment.
• Proficiency with retail technology, POS systems, and Microsoft Office or Google Workspace.

Responsibilities

• Lead by example on the sales floor and develop a high-performing store team.
• Drive sales results and analyze business trends to improve performance.
• Monitor key metrics like conversion, average transaction value, and units per transaction.
• Oversee daily store operations, cash handling, and loss prevention.
• Ensure inventory accuracy and maintain visual presentation across the store.
• Partner with Visual Merchandising to execute floor sets and seasonal initiatives.

Skills

Leadership

Communication

Coaching

Hiring & Recruiting

Time management

Analytical thinking

Retail technology

POS systems

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Subdued, an Italian fashion brand with stores in Europe and the United States, seeks a Store Manager for its newest New York City location in Flatiron. You will drive sales, lead a diverse team, and ensure an exceptional customer experience aligned with Subdued’s brand standards.

Responsibilities include daily operations, inventory management, payroll alignment, and collaboration with Visual Merchandising for floor sets and launches. A passion for fashion and customer service is essential.