NYC Luxury Front Desk Agent - Spark Guests, Elevate Service

Hotel Talent New York City; New York (NY); On-site; USD 30,000 - 43,000; Full time

Job summary

Hotel Talent New York City is seeking a Front Desk Agent to warmly greet guests, manage check-ins/outs, and handle transactions with accuracy. This role offers exposure to a luxury property in New York City and a potential career path from Front Office to Assistant Front Office Manager and beyond.

Fluency in English and strong communication are essential, along with comfortable use of hotel software and cash handling.

Qualifications

• Excellent English communication skills and fluency in reading, writing, and speaking.
• Comfort with basic computer software and accurate handling of cash and card transactions.

Responsibilities

• Greet guests upon arrival and during check-in/check-out with warmth and professionalism.
• Handle reservations, front desk inquiries, and guest requests with efficiency and courtesy.
• Process cash and credit card transactions accurately and securely.
• Maintain a polished, organized front desk and assist with basic administrative tasks.

Skills

English fluency

Reading

Writing

Speaking

Tools

Computer skills

Job description

Hotel Talent New York City is seeking a Front Desk Agent to warmly greet guests, manage check-ins/outs, and handle transactions with accuracy. This role offers exposure to a luxury property in New York City and a potential career path from Front Office to Assistant Front Office Manager and beyond.

Fluency in English and strong communication are essential, along with comfortable use of hotel software and cash handling.