NYC Broker Lead

Jones Lang LaSalle Incorporated; New York (NY); On-site; USD 500,000 - 700,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks a Broker Lead for the New York City Market to oversee brokers, drive growth in office tenant representation and agency leasing, and align operations with broader strategic priorities.

You will manage senior to junior brokers, guide professional development, and ensure rigorous pipeline and fee discipline. This role requires 10+ years in CRE brokerage, strong leadership, and a track record of team coaching.

Qualifications

• 10+ years in commercial real estate brokerage with production in office tenant representation or agency leasing.
• Experience adjudicating fee disputes, splits, and account conflicts.
• Prior management or team leadership responsibility for other brokers.
• Fluency in pipeline management, commission structures, and brokerage financial mechanics.

Responsibilities

• Directly manage the New York broker population across senior, mid-level and junior tiers with differentiated approaches.
• Conduct professional development for brokers, including title progression and coaching reviews.
• Hold producers accountable to development plans and annual targets.
• Own development and training for junior and mid-level brokers, including specialization paths and staffing.
• Make team formation, staffing, and assignment decisions; propose structural changes to the Market Lead.
• Source and assess broker recruits aligned with growth strategy and priorities.
• Act as first‑instance decision maker on fee disputes, splits, and account conflicts.
• Institute sales operations and maintain regular internal meeting cadences with brokers.
• Maintain accuracy and discipline of the New York transaction pipeline; run monthly reviews.
• Own activity accountability: meeting volume, pursuit volume, conversions and win rates.
• Oversee lead generation technology hygiene and drive adoption of BD tech stack.
• Set, enforce, and communicate New York inbound and policy guidelines.
• Encourage adoption of sales tools and AI-driven processes across the team.
• Monitor market share and competitive position; drive office tenant representation growth.

Skills

Brokerage leadership

Pipeline management

Deal economics

Team mentoring

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Opportunity

JLL is seeking a Broker Lead for the New York City Market. A member of the NYC executive leadership team, the role manages brokers directly, owns their development and accountability, and runs the operating disciplines that convert individual production into platform revenue: business planning, pipeline management, inbound and team formation, conflict resolution, and cross-line collaboration. The role partners with the Market Lead on market share growth in office tenant representation and agency leasing, and with Operations, Finance, HR and Marketing on execution.

Key Responsibilities

• Directly manage the New York broker population across senior, mid-level and junior tiers, with differentiated approaches to each.
• Conduct professional development for the brokerage population, including title progression, leading the charge on individual business plan and coaching reviews with every broker and hold producers accountable to those plans through the year.
• Own the difficult conversations: underperformance, behavior, deal conduct, disputes, conflicts and separation recommendations, in partnership with the Market Lead, HR and Operations.
• Own development and training for the junior and mid-level cohort, including specialization paths, deal staffing and enrollment in JLLU Brokerage, Broker Boot Camp and national sales training.
• Make team formation, staffing and assignment decisions and recommend structural changes to the Market Lead.
• Partner with the Market Lead to source and assess broker recruits in alignment with the market’s growth strategy and strategic priorities.
• Act as first‑instance decision maker on fee disputes, cross‑selling splits and account conflicts, on a defined intake‑to‑resolution clock.
• Sales operations and pipeline institute and maintain regular internal meeting cadences with the Brokerage population.
• Maintain the accuracy and discipline of the New York transaction pipeline; run monthly WIP and pipeline reviews with each producer.
• Own activity accountability: meeting volume, pursuit volume, conversion and win rate by broker.
• Own lead generation technology hygiene and trigger quality across BD programs and brokerage team; lead broker adoption of the BD technology stack by visible example.
• Set, enforce and communicate the New York inbound and other policies.
• Drive One JLL behavior across Capital Markets, Property Management, PDS, Workplace, Retail, IPS and Work Dynamics, and hold brokers to the national cross‑line engagement thresholds.
• Encourage adoption and roll out strategies for sales tools and processes, including technology and AI.
• Market share and competitive position.
• Partner with the Market Lead and Chairman & President to expand office tenant representation and agency leasing market share.
• Conduct and maintain competitive analyses: competitor team movement, win/loss patterns, pricing behavior, coverage gaps by submarket and asset class.
• Translate competitive findings into recruiting targets, pursuit strategy and coverage decisions.
• Maintain market intelligence, such as hiring trends, recruiting and compensation competitor changes, city and state knowledge, in order to set business goals.

Candidate Profile

• 10 or more years in commercial real estate brokerage, with a substantiated production record in office tenant representation, agency leasing, or both.
• Direct experience adjudicating fee disputes, splits and account conflicts.
• Prior management, mentoring or team leadership responsibility for other brokers.
• Fluency in pipeline management, deal economics, commission structures and brokerage financial mechanics.
• Active New York real estate salesperson or broker license, or eligibility to obtain within 60 days.
• Preferred New York market tenure and an established competitor network relevant to recruiting.
• Experience building or running business development programs, verticals or industry practice groups.
• Comfort with sales technology and data‑driven pipeline management, including CRM discipline.
• Track record developing early career brokers into producers.

Leadership Competencies

• Interpersonal Skills
• Energy and drive to develop talent, sell the platform, and grow the business
• Naturally inclusive
• Actively shapes, influences, and leads a client‑driven culture focused on winning
• Influencing Skills
• Ability to cultivate teamwork and partnering
• Communicates a compelling sense of purpose
• Encourages input/feedback to inform decision making
• Building High Performing Teams
• Ability to coach/develop direct reports and high value talent
• Managerial courage/conflict management
• Ability to build and develop high performing teams
• Personal Characteristics
• Drive for results
• Balance of emotional, intellectual and business acumen
• Ability to thrive in an ambiguous environment
• Adaptable to a variety of situations/cool under pressure
• Sales mindset – driven towards winning with high energy and a strong work ethic
• Comfortable working in a highly‑matrixed, global environment
• Decisive with a bias for action

Compensation & Location

Expected compensation for this position: 500,000.00 – 700,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On‑site –New York, NY.

Benefits

Personalized benefits that support personal well‑being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global real estate and investment management company, a Fortune 500® company with operations in over 80 countries around the world. Our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.