Nutrition Office Assistant

Forefront Culinary & Support Services; Traverse City (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company recognized as one of the best places to work! As a Nutrition Office Assistant, you will play a vital role in enhancing the health and well-being of residents through exceptional culinary support. Your organizational skills and customer service expertise will shine as you manage meal orders and collaborate with a dedicated team. Enjoy a rewarding career with competitive pay and comprehensive benefits, including medical, dental, and retirement plans. If you're passionate about making a difference in people's lives, this is the perfect opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

401(k) Plan

PTO

Qualifications

• Experience working in a healthcare setting or with the elderly population is preferred.
• Knowledge of CMS Long Term Care Regulations and Food Safety/Sanitation is a plus.

Responsibilities

• Input resident meal orders into a tablet-based digital menu system.
• Provide customer service to residents and families regarding food concerns.
• Maintain confidentiality of medical records and abide by HIPAA.

Skills

Customer Service Skills

Organizational Skills

Multitasking

Computer Skills (Microsoft Office, Google Drive, Mealsuite)

Communication Skills

Problem Solving

Education

Associates or Bachelors Degree

Tools

Mealsuite Touch

Point Click Care

Microsoft Office

Google Drive

Adobe

Job description

Company Description

Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience.

Job Description

Come elevate your career with our company that has won the #1 "Best places to work by Modern Healthcare!" Forefront Healthcare is looking for an enthusiastic Nutrition Office Assistant to join our team. You will work with an amazing team!

Your passion for people and the way they are cared for is appreciated in this role every single day! We want you to bring your talent & skills to positively impact the health of our residents.

WE HAVE AMAZING BENEFITS: Benefits include: (Full-time employees eligible) Medical Insurance, Dental Insurance, Life Insurance, Vision Insurance, 401(k) plan (retirement plan), PTO

Qualifications

Competencies/Skillset:

• Must be reliable with good attendance and have reliable transportation.
• This role is ultimately responsible for inputting resident meal orders into a tablet-based digital menu system utilizing the Mealsuite Touch platform.
• Customer service skills in relation to meeting new residents and families on admission, and addressing food concerns.
• Organized with the ability to handle large volumes of data, documentation, and communications with accuracy. Must be able to respond to email/phone requests and communications in a timely manner. Must be able to multitask and handle multiple projects/tasks simultaneously.
• Dependable, efficient with time, and professional in appearance. Will represent the Dietary/Nutrition department when meeting new residents/families or standing in for meetings.
• Computer skills including Microsoft Office, Outlook, Google Mail, Google Drive, Adobe, Mealsuite, and Mealsuite Touch required.
• Good communication and collaboration skills. Will be working with the nursing departments, residents, and culinary services team on a daily basis.
• Ability to handle potentially high stress situations and problem solve.
• Knowledge of CMS Long Term Care Regulations, Food Safety/Sanitation, and the Food Code preferred, but not required.
• Ability to maintain confidentiality of medical records and abide by HIPAA.
• Physical Requirements: Walking the facility and delivering food items or paperwork/tickets throughout the day.
• Experience working in an office/healthcare/administrative/clerical setting working with computer programs, data entry, and communication highly preferred.

Role Distribution

70% Dietary/Food Service, 30% Clinical.

Additional Information

Experience/Education:

• Knowledge of CMS Long Term Care Regulations, Food Safety/Sanitation, and the Food Code.
• Experience with Point Click Care and Mealsuite.
• Experience working in a healthcare setting or with the elderly population.
• Experience as a Nutrition assistant.
• Associates or Bachelors Degree.

Pay: $20.00 - $24.00 based on certification/education/experience