Nursing Unit Secretary & Admin Support

Oakwood Village; Madison (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Oakwood Village seeks an organized Unit Secretary to handle receptionist/secretarial duties in the nursing department. The role supports the Director of Resident Services and contributes to a hospitable, team-oriented environment.

Responsibilities include greeting visitors, handling calls, data entry, and assisting with admissions and transfers, all while maintaining confidential records and complying with state/federal regulations.

Qualifications

• Proven ability to carry out responsibilities in a quality professional manner with efficient workflow.
• Knowledge of secretarial practices and office equipment usage.
• Effective communication with public/visitors in a cordial, helpful manner.
• Organizes and prioritizes work with accuracy and attention to detail.
• Collaborates with team to meet Oakwood’s mission.
• Maintains confidentiality of sensitive information.

Responsibilities

• Answer all incoming calls and intercom, relay messages promptly.
• Greet visitors to the department and direct them appropriately.
• Manage daily mail and routine clerical duties.
• Maintain and update resident data and orders in the system.
• Assist in admissions, discharges and transfers of residents.
• Transcribe orders and support nursing staff as needed.
• Maintain compliance paperwork and immunization records.

Skills

Communication

Office equipment

Teamwork

Independent decision making

Confidential information handling

Empathy

Education

High school diploma or equivalent

Tools

Microsoft 365

Medical records software

Job description

Oakwood Village seeks an organized Unit Secretary to handle receptionist/secretarial duties in the nursing department. The role supports the Director of Resident Services and contributes to a hospitable, team-oriented environment.

Responsibilities include greeting visitors, handling calls, data entry, and assisting with admissions and transfers, all while maintaining confidential records and complying with state/federal regulations.