Nursing Scheduler/Administrative Coordinator

Hospice-Services-of-Massachusetts; Lakeville (MA); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Competitive weekly pay

Holiday pay

Career advancement opportunities

Exclusive employer discount program

Employer-paid life insurance

401(k) with employer match

Vacation and personal time

Health, dental, and vision insurance

Job summary

Hospice Services of Massachusetts is seeking a full-time Scheduler and Administrative Coordinator to support our Lakeville team. This in-office role includes managing nursing schedules to align with the plan of care and handling reception and clerical duties.

Applicants should have healthcare scheduling experience and strong Microsoft Office skills, with a focus on clear communication and customer service. The position offers weekday hours and competitive weekly pay.

Qualifications

• Prior experience in healthcare staff scheduling preferred.
• Experience with Microsoft Office (Word, Excel, etc).
• Ability to manage frequent changes.
• Excellent customer service skills.

Responsibilities

• Oversee the scheduling needs of the nursing team, taking into consideration caseload and travel time, that follows the plan of care and complies with regulatory requirements.
• Post schedule, as a minimum, seven (7) days in advance.
• Adjust schedule accordingly and communicate to nursing team of changes in a timely manner.
• Review and schedule patient recertifications in a timely manner.
• Seek opportunities to limit overtime, including communicating and coordinating with per diem staff.
• Manage client appointments and scheduling requests.
• Identify staffing problems, take initiative to resolve, and communicate to Executive Director and other directors.
• Maintain daily staffing sheets.
• Develop positive relationships with members of the nursing team, as well as patients, families, and referring partners.
• Answer telephone inquiries and direct them to the appropriate parties. Manage incoming and outgoing mail and packages.
• Responsible for clerical and administrative filing, ordering and overseeing storage of supplies, and upkeeping general office conditions.

Skills

Healthcare scheduling

Microsoft Office

Adaptability

Customer service

Tools

Microsoft Office

Job description

Hospice Services of Massachusetts is looking for a full-time Scheduler and Administrative Coordinator to join our team!

This is a in-office position in Lakeville. Monday-Friday schedule. Weekly pay up to $26 an hour.

The Nursing Scheduler/Administrative Coordinator oversees field team scheduling to ensure patients are seen according to the plan of care, while also managing the office's reception and clerical functions.

Experience & Education:

• Prior experience in healthcare staff scheduling preferred.

• Experience with Microsoft Office (Word, Excel, etc).

• Ability to manage frequent changes.

• Excellent customer service skills.

Duties & Responsibilities:

• Oversee the scheduling needs of the nursing team, taking into consideration caseload and travel time, that follows the plan of care and complies with regulatory requirements.
• Post schedule, as a minimum, seven (7) days in advance.
• Adjust schedule accordingly and communicate to nursing team of changes in a timely manner.
• Review and schedule patient recertifications in a timely manner.
• Seek opportunities to limit overtime, including communicating and coordinating with per diem staff.
• Manage client appointments and scheduling requests.
• Identify staffing problems, take initiative to resolve, and communicate to Executive Director and other directors.
• Maintain daily staffing sheets.
• Develop positive relationships with members of the nursing team, as well as patients, families, and referring partners.
• Answer telephone inquiries and direct them to the appropriate parties. Manage incoming and outgoing mail and packages.
• Responsible for clerical and administrative filing, ordering and overseeing storage of supplies, and upkeeping general office conditions.

Benefits:

• Competitive and Weekly Pay
• Holiday Pay
• Career Advancement Opportunities
• Exclusive Employer Discount Program

Available for Eligible Team Members:

• Employer-Paid Life Insurance
• 401(k) with Employer Match
• Vacation and Personal Time
• Health, Dental, and Vision Insurance

We are an equal opportunity employer that values diversity at all levels. All individuals are encouraged to apply. Athena Health Care Systems and its managed facilities/agencies follow federal and state guidelines regarding staff vaccinations. Our policy requires all staff to be up to date with COVID and flu vaccinations, or acknowledge a declination of the vaccination(s).