Clinical Intake Coordinator

Hospice Services of Massachusetts; Lakeville (MA); On-site; USD 51,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Holiday pay

Career advancement opportunities

Exclusive employer discount program

Employer paid life insurance

401(k) with employer match

Vacation and personal time

Health, dental, and vision insurance

Job summary

Hospice Services of Massachusetts is seeking a Clinical Intake Coordinator for our Lakeville office. This in-person, full-time role offers $37-$40 per hour with weekly pay and requires an active LPN or RN license in Massachusetts.

You will oversee the patient intake process, manage referrals from sources, ensure compliance, and coordinate admissions to deliver timely, high-quality hospice care. Prior hospice or home health experience is preferred and benefits include weekly pay and opportunities

Qualifications

• Active and unencumbered LPN or RN license in Massachusetts required.
• Hospice or home health experience preferred.

Responsibilities

• Receives and processes daily patient referrals via phone, fax, and electronic solutions.
• Ensures compliance with state and regulatory requirements for intake information.
• Admits patients in accordance with agency policy and timelines.
• Maintains positive relationships with referral sources and community providers.
• Documents physician orders for intake/referrals and ensures timely completion of all paperwork.
• Follows up with referral sources to check status of pending referrals.

Skills

Patient intake coordination

Referral source relationships

Regulatory compliance

Education

LPN or RN license (Massachusetts)

Job description

Hospice Services of Massachusetts is looking for a Clinical Intake Coordinator to join our growing hospice agency!

This is an in-person position based out of our Lakeville office. Full-time role paying $37-$40 an hour, with weekly pay. Must be an LPN or RN.

As the Clinical Intake Coordinator, you oversee the patient intake process for our agency, including maintaining positive relationships with our referral sources and responding to requests and concerns.

Requirements

• Must possess an active and unencumbered LPN or RN license in Massachusetts.
• Prior experience in hospice or home health preferred.

Duties

• Receives and accepts all daily patient referrals through phone, fax, and electronic solutions.
• Ensures compliance with all state and regulatory requirements are met with information received.
• Use work methods and procedures that ensure patients are admitted in accordance with policy.
• Establishes and maintains positive working relationships with current and potential referral sources.
• Builds and monitors community and customer perceptions of the agency as a high-quality provider of services.
• Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources.
• Documents physician orders for intake/referrals accepted by all intake coordinators as well as own.
• Assures timely completion of all documentation to assure that patients are admitted timely.
• Follows up with referral source to check status of pending referrals.

Benefits

• Competitive and Weekly Pay
• Holiday Pay
• Career Advancement Opportunities
• Exclusive Employer Discount Program

Benefits Available for Eligible Team Members

• Employer Paid Life Insurance
• 401(k) with Employer Match
• Vacation and Personal Time
• Health, Dental, and Vision Insurance

We are an equal opportunity employer that values diversity at all levels. All individuals are encouraged to apply. Our agency follows federal and state mandatory guidelines regarding staff vaccinations; our vaccination policy requires all newly hired staff to be fully vaccinated against COVID-19 unless they receive an approved exemption from Athena, except where prohibited by state law.