Nursing Home Finance & Office Operations Manager

Avardis Health; Archdale (NC); On-site; USD 55,000 - 73,000; Full time

Benefits offered by this job

Get paid in advance

Build your own schedule

Shift options: Mornings, Afternoons, N

Innovative Purchasing Program

Online learning 24/7 access

Phone and auto discounts

Employee Assistance Fund

Community impact and advocacy

Job summary

Avardis Health is seeking an experienced Business Office Manager for Westwood Health and Rehabilitation to oversee daily business office operations, billing, and financial records.

The role requires strong leadership, knowledge of Medicare/Medicaid regulations, and proficiency in accounting software and PCC. Join a team committed to compassionate senior care and regulatory compliance.

Qualifications

• Bachelor's degree or 1–2 years related experience; or an equivalent combination of education and experience.
• At least 1 year experience in Skilled Nursing Facility business office with billing/collecting and patient trust accounting.
• Strong knowledge of billing procedures, Medicare/Medicaid regulations, and insurance processes.
• Proficient in accounting software and Microsoft Office Suite.
• Prior supervisory experience in a business office setting preferred.
• PCC billing system experience preferred.
• RFMS experience preferred.
• Excellent communication, problem-solving, and organizational skills.
• Compassionate and dedicated approach to working with residents and families.

Responsibilities

• Oversee and manage the day-to-day operations of the business office.
• Ensure accurate and timely billing of resident services, including private pay, Medicare, Medicaid, and other insurance claims.
• Maintain accurate financial records, including accounts receivable and accounts payable.
• Manage resident trust accounts in accordance with federal and state regulations.
• Collaborate with residents and their families to provide financial guidance, including payment plans and insurance inquiries.
• Monitor and maintain compliance with state, federal, and corporate guidelines for financial and administrative processes.
• Assist with budget preparation and financial reporting for the facility.
• Maintain accurate records of admissions, discharges, and room changes.
• Supervise and train business office staff to ensure efficient workflow and superior customer service.
• Provide support to the Nursing Home Administrator and leadership team as needed.

Skills

Billing procedures

Microsoft Office

Accounting software

PCC billing system

RFMS experience

Supervisory experience

Communication skills

Education

Bachelor's degree (4-year)

Experience in Skilled Nursing Facility business office

Tools

Point Click Care (PCC)

Job description

Avardis Health is seeking an experienced Business Office Manager for Westwood Health and Rehabilitation to oversee daily business office operations, billing, and financial records.

The role requires strong leadership, knowledge of Medicare/Medicaid regulations, and proficiency in accounting software and PCC. Join a team committed to compassionate senior care and regulatory compliance.