Senior Living Office & HR Operations Manager

Avamere; Sherwood (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Employee Assistance Program

HSA/FSA options

Voluntary Insurance Options

Job summary

Avamere at Sherwood is seeking a Business Office Manager to lead the non-clinical admin, billing, payroll, and HR systems for our independent living and memory care community. You will supervise front desk staff, ensure regulatory compliance, manage Medicaid/payer submissions, and maintain meticulous records for residents and vendors.

Responsibilities include payroll processing, invoicing, onboarding, recruitment support, and coordinating state licensure and audits.

Qualifications

• Experience in HR, Payroll, and onboarding in a healthcare setting.
• Experience with Medicaid billing, insurance billing, and private-pay collections.
• Experience with AR/AP processing.
• Excellent communication with residents, families, and staff.
• Ability to manage multiple tasks and maintain detailed records.
• Proficiency in Microsoft Office and HRIS/ATS tools.
• Maintain confidentiality of resident information.
• Create a warm, patient, cheerful environment for Seniors.
• Desire to improve quality of life for seniors.

Responsibilities

• Generate monthly private pay invoices and manage collections.
• Coordinate Medicaid applications and monthly submissions.
• Process and verify vendor invoices and payments.
• Maintain accurate resident and payroll records; oversee payroll processes.
• Manage Resident Trust Accounts and assist with census balance.
• Assist with onboarding, recruitment, and HR policy inquiries.
• Support audits of HR and payroll records and HIPAA compliance.
• Answer phones and handle HR documents and correspondence.

Skills

HR management

Payroll processing

Medicaid billing

Accounts receivable

Accounts payable

Communication

Record keeping

HIPAA compliance

Multi-tasking

Confidentiality

Customer service

Tools

UKG UltiPro HRIS

Workable ATS

Microsoft Office

Job description

Avamere at Sherwood is seeking a Business Office Manager to lead the non-clinical admin, billing, payroll, and HR systems for our independent living and memory care community. You will supervise front desk staff, ensure regulatory compliance, manage Medicaid/payer submissions, and maintain meticulous records for residents and vendors.

Responsibilities include payroll processing, invoicing, onboarding, recruitment support, and coordinating state licensure and audits.