Nursing Administration Coordinator, Per Diem

UMass Memorial Medical Group; Worcester (MA); On-site; USD 26,000 - 47,000; Full time

Benefits offered by this job

Signing bonus (possible)

Job summary

UMass Memorial Medical Group is seeking a proactive Staffing Scheduler to manage nursing unit schedules, sick calls, and payroll data entry. The role involves Kronos-based scheduling, overtime approvals, and maintaining staffing records in a dynamic hospital environment.

Ideal candidates will have a high school diploma, strong planning skills, and experience with Kronos/ANSOS. The position is on-site in Worcester, with varied shifts and potential signing bonus eligibility discussed during

Qualifications

• High school diploma or GED is required.
• Ability to prepare routine administrative paperwork.
• Knowledge of planning and scheduling techniques.
• Knowledge of basic accounting and computer skills.
• Ability to communicate effectively, both orally and in writing.
• Good organizational and record maintenance skills.

Responsibilities

• Review staffing grids and ensure appropriate staffing levels at shift start.
• Manage sick call line for nursing units and update schedules in Kronos.
• Prepare daily sign‑in sheets for staff and maintain Kronos schedule changes.
• Assist with weekly data entry for payroll and obtain management authorization for overtime/requests.
• Maintain leaves, absences records and ensure compliance with policies.
• Support development and implementation of database management policies and standards.

Skills

Routine administrative paperwork

Planning & scheduling techniques

Basic accounting & computer skills

Effective communication

Organization & records maintenance

Education

High school diploma or GED

Tools

ANSOS

KRONOS

Job description

Exemption Status:

Non-Exempt

Hiring Range:

$18.80 - $33.85 (based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

• Monday through Friday, Weekends (Saturday and Sunday)
• Scheduled Hours: 7-3, 7-7, 3-11, 7p-7a, 11p-7a
• Shift: 4 - Mixed Shift, 12 Hours (United States of America)
• Hours: 0
• Cost Center: 10020 - 0123 Staffing Office

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Manages the Hospital's sick line for Nursing. Records appropriately in Kronos to update the needs of each unit. Uses Kronos technology to fill schedule holes to bring up to optimum staffing levels. Prepares and updates schedules in the electronic scheduling system to achieve appropriate staffing levels set by nursing administration. Assists in the completion of weekly data entry process in preparation for Payroll. May perform secretarial and administrative support duties for the assigned Nurse Manager(s) and unit(s).

I. Major Responsibilities:

1. Reviews staffing grids for each of the units and communicates with units to ensure appropriate staffing levels at the beginning of each shift.
2. Manages the sick call line for the Nursing units
3. Prepares daily sign-in sheets for staff in areas using Kronos.
4. Updates the active schedule in KRONOS with changes on a daily basis.
5. Assists in the completion of the weekly data entry process in preparation for Payroll.
6. Obtains management authorization for all overtime, time-off requests, shift trades and vacation requests.
7. Makes managers aware of any abnormal or unusual trends seen within the data including, but not limited to, absenteeism, overtime and requests for more or less shifts.
8. Assists with covering staffing vacancies created by sick calls, unanticipated leaves, and personal time. Makes calls to staff to request additional shifts.
9. Maintains records for all leaves of absence, special requests and requests for schedule changes.
10. Maintains knowledge of current UMMHC policies and practices.
11. Ensures the efficient implementation and modification of database systems required for staffing and scheduling.
12. Informs management of any unauthorized usage of scheduled time potentially resulting in budget variances.
13. Maintains knowledge of current products, database management techniques and related information systems technology.
14. Assists with the development and implementation of database management policies and standards for efficient quality control and data administration.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. High school diploma or GED required

Experience/Skills:

Required:

1. Ability to prepare routine administrative paperwork.
2. Knowledge of planning and scheduling techniques.
3. Knowledge of basic accounting and computer skills.
4. Ability to communicate effectively, both orally and in writing.
5. Good organizational and record maintenance skills.

Preferred:

1. 2 year's experience in healthcare related field.
2. Experience with ANSOS and KRONOS preferred

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description.