Staffing Coordinator, Health Alliance Clinton, Per Diem

UMass Memorial Health; Leominster (MA); On-site; USD 24,000 - 43,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Staffing Scheduler to identify staffing needs, manage scheduling in our automated system, and collaborate with nursing leadership. The role supports patient flow, overtime control, and data reporting across the department.

The position requires a high school diploma, strong organizational and communication skills, and experience with scheduling software. On-site work in Massachusetts with potential signing bonus eligibility.

Qualifications

• Must have basic medical terminology.
• Strong organizational skills and attention to detail.
• Strong follow-up and communication skills.
• Ability to build positive working relationships.
• Proficiency in MS Office and ability to learn scheduling software.
• Experience with automated scheduling systems preferred.
• English language proficiency required.

Responsibilities

• Identify staffing needs and coordinate with managers.
• Accurately enter new hires into scheduling systems and update schedules.
• Compile daily staffing information and share with managers.
• Participate in daily patient flow huddles.
• Make calls to fill staffing needs and communicate changes to charge nurses.
• Identify overtime and help reduce expenses.
• Coordinate payroll data entry and timesheets.
• Serve as superuser for scheduling software.
• Enter personnel data into scheduling system.
• Produce productivity and attendance reports for Finance and CNO.
• Provide scheduling system training to new nurse managers and supervisors.
• Validate schedule accuracy and provide daily staffing reports.

Skills

Medical terminology

Organizational skills

Attention to detail

Interpersonal communication

Team player

MS Office

Automated scheduling systems

English proficiency

Education

High school diploma or equivalent

Job description

Exemption Status: Non-Exempt

Hiring Range: $17.36 - $31.26

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details: Sunday through Saturday

Scheduled Hours: Various

Shift: 4 - Mixed Shift, 8 Hours (United States of America)

Hours: 0

Cost Center: 24050 - 0110 Nursing Admin

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

• 1. Identifies staffing needs and confers with appropriate managers throughout the day.
• 2. Responsible for the accurate entry in the automated scheduling system: Enters all new hires into the Controller. and Scheduler. Updates monthly and daily schedules, manages and prints daily staffing sheets, sign-in sheets. Posts staffing needs lists.
• 3. Compiles daily staffing information and discusses with the appropriate manager or director.
• 4. Participates in daily Patient Flow bed meeting "huddles".
• 5. Makes calls to fill staffing needs. Validates constant observation needs and communicates with charge nurses any changes in staffing needs.
• 6. Identifies overtime staffing and participates in reduction of expenses.
• 7. In conjunction with the Managers, identifies and maintains staffing allocations and staffing needs to meet patient volume and acuity and to meet budgetary goals.
• 8. Coordinates payroll data entry, completion of automated time card and People Soft sheets.
• 9. Functions as a "superuser" with automated scheduling system.
• 10. Enters personnel data and new hire information into the scheduling system.
• 11. Compiles productivity reports, attendance calendars, and overtime reports.
• 12. Distributes reports to Finance Dept. and the Chief Nursing Officer (CNO).
• 13. Provides training with automated scheduling system for new nurse managers, nursing supervisors and administrative assistants.
• 14. Validates accuracy of schedules and provides daily staffing reports to the off-shift nursing supervisors.

Standard Staffing Level Responsibilities:

• 1. Complies with established departmental policies, procedures and objectives.
• 2. Attends variety of meetings, conferences, seminars as required or directed.
• 3. Demonstrates use of Quality Improvement in daily operations.
• 4. Complies with all health and safety regulations and requirements.
• 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• 6. Maintains, regular, reliable, and predictable attendance.
• 7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

• 1. High school diploma or equivalent

Experience/Skills:

• 1. Knowledge of basic medical terminology
• 2. Strong organizational skills and attention to detail
• 3. Strong follow up skills
• 4. Strong interpersonal and communication skills
• 5. Ability to build and maintain positive working relationships
• 6. Basic knowledge of MS Office applications and the ability to learn new software programs rapidly
• 7. Knowledge of automated scheduling systems
• 8. Ability to read, write and speak clearly in English

Preferred:

• 1. Minimum three (3) years of staffing experience in a healthcare organization

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Constantly:

• Sitting, repetitive movements, working indoors

Frequently:

• Standing, walking, bending, reaching, grasping, high stress level, color vision
• Precise motor skills, hearing, vision
• Lifting, carrying, pulling, pushing 0-20 pounds

Occasionally:

• Pushing, pulling, twisting, balancing, kneeling, temperature extremes

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.